When two Grand Rapids, Michigan-based CUSOs got together to develop a menu of no-charge outbound call campaigns that their credit union partners could leverage, they were pleasantly surprised that a total of sixty-eight signed up for the service. The member outreach project, which was launched in early February, is being managed by Xtend, Inc. and…
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, delivered its year-to-date financial report to owners earlier this week. Through March 31st – the first half of its fiscal year – the CUSO reported that it was ahead of budget in nearly every key measurement and off to one of the fastest starts in in…
CU*Answers has recently announced that this year’s Disaster Plan Test will be performed from the IBM Business Recovery Center at the Sterling Forest Facility in New York to enhance its testing capability at numerous IBM locations.
With the recent 11.0 CU*BASE release enhancement, CU*Answers announced the addition of a single sign-on for ProDOC and CU*BASE. ProDOC is the interface used with CU*BASE to capture electronic photo IDs as well as to retrieve the ID image when users select the Verify ID button during the member transaction process.
The 100% credit union-owned CUSO known for its core data processing suite CU*BASE, has recently said that its newest procedural Help system, ‘Show Me the Steps’, now includes more than 100 step-by-step directions for how to process commonly-performed tasks on CU*BASE, instantly giving staff a way to shorten the learning curve – especially for self-starters.
MIDDLEBURY, VT and MIDWAY, UT – May 9th, 2011 On May 24th, eDOC Innovations and Team One Credit Union will collaborate to help credit unions with the rising costs of vendor management requirements. TOCU will host a free half-day meeting and lunch at TOCU’s office located at 520 Hayden Street in Saginaw, Michigan, where credit…
WESCO Net, a leading network solutions integrator and division of CU*Answers has expanded its data storage offerings by announcing partnership with Dell Compellent storage area networks (SAN).
WESCO Net, a leading network solutions integrator and division of CU*Answers has announced a new comprehensive Security Education series covering important topics such as computer security awareness, social engineering awareness and avoidance, using network tools security, and business continuity planning. These classes are targeted to credit union staff members and seek to improve computer and…
WESCO Net, a leading network solutions integrator and division of CU*Answers, has partnered with Cisco WebEx to deliver a new secure Support Center service to their client base. The new platform provides a broader feature set for improved remote support capabilities along with robust session security, auditing, and reporting.
West Michigan based CUSO CU*Answers has recently released several enhancements to its relationship pricing tools in its flagship data processing software, CU*BASE.