WESCO Net Launches New Support Center

WESCO Net, a leading network solutions integrator and division of CU*Answers, has partnered with Cisco WebEx to deliver a new secure Support Center service to their client base. The new platform provides a broader feature set for improved remote support capabilities along with robust session security, auditing, and reporting.

“Reporting and auditing are cornerstones of our support services,” explains Matt Sawtell, Systems Manager for WESCO Net. “This platform provides improved oversight and reporting on remote maintenance activities which is an important consideration for anyone using remote technical assistance services or requiring a Vendor Due Diligence policy. WESCO Net is independently audited to SAS 70 Level II standards and it is essential that Support Center activates are fully compliant with those standards.”

The new Support Center is available through https://www.wesconet.com.