Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, was selected by Rogers City, Michigan-based Calcite Credit Union to co-develop and execute their 2010 marketing plan. The plan was completed and rolled out to the credit union staff at their annual staff meeting in late January.
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced earlier this week that it will deploy the LIVECHAT Contact Center solution from European developer LIVECHAT Software for its web chat proof-of-concept project. During the selection process, Xtend evaluated several In-house and ASP chat solutions before deciding to move forward with the LIVECHAT enterprise solution. …
The CU*Answers CUSO, headquartered in Grand Rapids, MI, has announced that 46 of its employees are registered to participate in a 12-week weight loss contest, dubbed the CU*Lose Weight Challenge.
eDOC Innovations, a leading e-document management and strategic collaboration CUSO, announces its new paper conversion service, Image Now. As credit unions ‘go green’ they are faced with the formidable task of managing their old paper based operations. eDOC offers a complete paper conversion service that reduces the cost, time and energy for credit unions to…
eDOC Innovations, a CUSO serving over 400 credit unions nationally with its widely known e-Document strategy solutions, announces that Cumberland County Federal Credit Union has joined the eDOC CUSO. Cumberland County, a $125 million credit union located in Falmouth, ME has over 14,000 members, and uses CU*Answers as its data processor. “Cumberland has been committed…
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently announced that Randall Trimm, CEO of Garfield Heights, OH-based Ohio Catholic Federal Credit Union has been appointed as its newest Board Director. Mr. Trimm noted, “Xtend is a company that we invest in and utilize to provide differentiating and distinct service to our membership. Their…
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently announced that during the 2009 calendar year, its Xtension Call Center business unit grew from a start-up entity with two agents to a full-service call center with sixteen agents and two dozen clients. During that same period, Xtend’s staff handled more than 190,000 inbound member…
Data processing CUSO CU*NorthWest recently announced that it has contracted 4 Colorado credit unions for its online processing solution. Mountain River Credit Union, Alamosa Credit Union, Valley Educators Credit Union and Guadalupe Parish Credit Union will convert to the CUSO’s flagship data processing solution CU*BASE later this year. “We have been working together as a…
WESCO Net, a West Michigan-based leader in managed hosting services, is deploying new energy-efficient infrastructure into its new Muskegon, Michigan datacenter and retrofitting its primary datacenter in Kentwood, MI. The moves come amid steps WESCO Net is taking to lower costs through energy conservation and reduced emissions.
The Grand Rapids-based CUSO, CU*Answers, known for providing core data processing and its flagship CU*BASE system, is offering a contest reward of $2,500 to the person that designs the best spec for an integrated CU*BASE tool. According to the CUSO, a good project spec requires the ability to imagine and clearly explain big-picture, high level…