Xtend Announces a Record Sales Month
Xtend Inc. a multi-owned cooperative CUSO headquartered in Grand Rapids, Michigan, is reporting that sales volumes in February represented the largest month in its seven year history.
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CUSO Deploys Full Service Call Center Offering
Xtend Inc. a multi-owned cooperative CUSO headquartered in Grand Rapids, Michigan announces that is has begun full service inbound call center support for District Government Employees Federal Credit Union (DGEFCU) effective today. DGEFCU, which is headquartered in Washington, D.C., represents more than $41M in assets and serves more than 11,000 members, becomes the first full
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Xtend Announces Move to New Headquarters
In early January, Xtend Inc. a Grand Rapids, Michigan-based CUSO announced that it had begun a demolition and construction project that would become their new corporate headquarters. With the construction project complete, all of the Xtend business units – Member Reach, the Xtension Call Center, Audit Link, Bookkeeping Services and Administrative Operations — are now
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CUSO Welcomes New Stockholder
Xtend, Inc., a Grand Rapids, Michigan-based CUSO, has seen its ownership ranks grow with the recent stock purchase by Sioux Empire Federal Credit Union. SEFCU, located in Sioux Falls, South Dakota, represents more than 8,500 members and $56 million in assets and becomes the forty-fifth (45th) owner of the multi-owned cooperative.
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New Compliance Support Service Grows Rapidly
Xtend, Inc., a multi-owned cooperative CUSO based in Grand Rapids, MI, now provides compliance monitoring support for fourteen (14) credit unions through its new Audit Link business unit. The service, which was first rolled out to a beta group of credit unions in the fall of 2008, was developed to help credit unions using the
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Low Overhead Shared Branching Continues to be a Hit
For Xtend, Inc., a Grand Rapids, Michigan-based CUSO, shared branching has always been about peers helping peers, and the number of peers has grown to include credit unions in two regions and eleven states. At the end of December, the Xtend consortium had increased to over 160 locations that process nearly two million transactions collectively
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CUSO Begins Construction of New Headquarters
Xtend, Inc., a multi-owned cooperative CUSO based in Grand Rapids, Michigan, recently began construction of its new headquarters location. Although the address will not have to change much — staff will continue to operate from within the facility that houses credit union partners from CU*Answers, WESCO Net, eDoc Innovations, and cuasterisk,com — the new space
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Xtension Call Center Announces New Operations Manager
The rapidly growing Xtension Call Center is pleased to welcome Jerry Collins as its new Operations Manager, effective January 8th, 2009. Collins, formerly Collections Manager for CU*Answers’ Lender*VP division, will now assist both Lender*VP and Xtension by focusing on direct oversight, team building, and quality control for a combined group of call center and collections
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Lender*VP Announces 8 New Clients to Use Prime Alliance
Lender*VP is proud to announce 8 more credit unions are expecting to use Prime Alliance’s web-based mortgage application solution in 2009.
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Xtension Call Center Provides Disaster Recovery Response!
The Xtend CUSO recently announced that its Xtension Call Center successfully aided the IBM Metro Employees Credit Union for serving members following a damaging fire.