Xtension Call Center Provides Disaster Recovery Response!
The Xtend CUSO recently announced that its Xtension Call Center successfully aided the IBM Metro Employees Credit Union for serving members following a damaging fire.
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Audit Link Announces Successful First Year
Audit Link, a new division of West Michigan-based CUSO CU*Answers, announced a successful conclusion to the 2008 fiscal year, surpassing client growth expectations by 100%.
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Do Your Members Know That You Want Their Business?
Credit Union Boards and leadership teams have accepted the risk of mortgages, indirect lending, loan participations, and managing credit card portfolios. Most have accepted Courtesy Pay as a member-friendly alternative to an increasingly fee-tolerant demographic. Many are even accepting the risk of “micro-lending” by providing a credit union alternative to payday lending. So why have…
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Xtend Chooses Member Access Pacific
CUSOs pair for prepaid gift card and reloadable card solutions! Grand Rapids, Michigan – August 11, 2008 Xtend, Inc., a Grand Rapids, Michigan-based financial services CUSO, has chosen Member Access Pacific (MAP), a Seattle-based CUSO, as its prepaid gift card and reloadable card solution partner. Through this partnership, Xtend will market Member Access Pacific prepaid…
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Xtension Call Center Adds Outbound Member Calls!
The Xtend CUSO recently announced that its Xtension Call Center was maintaining its steady growth of credit union clients and had recently added several new services for better serving members. These services included handling various inbound member calls as well as outbound calls via the Member Reach Plus service. Xtend says this Member Reach Plus…
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Xtend and Member Reach – Delivering the Message!
Xtend, a multi-owned CUSO, announced it had designed a marketing platform for allowing credit unions to more easily contact members on a day-to-day basis. Xtend stated that the goal of its Member Reach service is to:
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Xtend SRS Bookkeeping Fills Valuable Niche
Credit unions gain more time to focus on Members! The Xtend Financial Services CUSO is now supporting more than three dozen credit unions through its SRS (Shared Resources and Staff) Bookkeeping Services business unit. These clients are utilizing Xtend SRS for a variety of daily balancing and reconciliation services. Xtend offers this service to credit…
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Xtend Enters New Markets with Bookkeeping Business Unit
Shared Resources and Staff (SRS)business servicesare in higher demand than ever before. Xtend, Inc., a multi-owned cooperative CUSO and strategic business partner of CU*Answers, has experienced unprecedented demand for its bookkeeping services over the past six months. These services, marketed under Xtend¡¦s SRS branding, have recently been expanded to include mortgage servicing, credit card servicing,…