Xtend works alongside credit union and CUSO clients and owners to develop products and services that benefit the greater community of client owners. In March 2022, Xtend rolled out its new credit card journey product. This new offering will help communicate and educate members about their new credit cards based on their current relationship with…
Xtend, a shared services CUSO, recently welcome Jefferson Credit Union, located in Alabama, and Limestone Credit Union, located in Michigan’s Upper Peninsula, as its news owners. Both credit unions have been clients of Xtend for several years, and long term supporters of the Xtend shared resource model. “We are honored to add Jefferson Credit Union…
Cooperative CUSO Xtend recently announced that its new webchat platform, Bold 360, has been fully integrated for all webchat clients, replacing the old platform. Bold 360 offers enhanced webchat buttons that allow easy configuration for both credit union website and It’s Me 247 online banking pages. Webchats initiated within online banking generate as a secure…
Xtend Communications launched a new banner management service for Member Reach clients on January 10th. Xtend has been looking into providing a service to replace eInfo after it was discontinued due to the It’s Me 247 online banking update. Banner management provides clients with the ability to reach their members through their It’s Me 247…
Xtend, a shared resource CUSO, continued its trend of adding new owners as it announced eleven credit unions had purchased stock since October. This puts the CUSO at 103 owners, and 24 new owners in the past year. The new owners include: ANECA FCU (Shreveport, LA), Chief Financial Credit Union (Rochester Hills, MI), Circle FCU…
Xtend Data Analytics is launching a new product on Friday, December 3rd, 2021: The Losing the Love Scorecard. This short analysis will provide clients with a two-page PDF that offers insight into recently closed memberships and currently disengaging members, before providing clients with two recommended action items they can take based off the data studied.…
Xtend Data Analytics launched Losing the Love for Public Service Credit Union, making this Xtend’s first Losing the Love launch of the 2022 fiscal year, starting in October. Public Service is the eleventh client to join the service. Losing the Love is a program that focuses on improving member retention and engagement, with a total…
Shared resource services CUSO, Xtend, welcomed its newest owner, Kalsee Credit Union. Kalsee is based in Kalamazoo, MI and lead by CEO Matt Lahman. This is the 14th new owner for Xtend in the 2021 fiscal year. “Over the past ten years I cannot think of a year when we brought on fourteen new owners—I…
The Xtend Communications Team is set to make another record year in running campaigns on behalf of credit unions, hosting more campaigns this year than any other. Not only is Xtend on track to launch more campaigns than years past, but the Communications team has also offered a wider variety of campaign solutions than ever…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced the newest board approved owner, Isabella Community Credit Union located in Mount Pleasant, MI. Isabella Community Credit Union (13,381 members, $179M assets), will join the group of 90 owners who each share equal parts of ownership in Xtend. Per Xtend bylaws, each credit union owner…