Xtend

  • The Price of Xtend Goes Up

    The Board of Directors of Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently voted to increase the price of stock for the first time since 2008.  The new stock price of $19,500 for an ownership block of 200 shares was effective January 1st of this year.

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  • Xtend Returns First Stock Dividend

    Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently declared its first-ever stock dividend return to owners.  The CUSO, which completed its 2010 fiscal year on September 30th, released its final audited financials to stockholders on December 7th along with the dividend of 3%.

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  • Contest Winner Announced

    In conjunction with an initiative to deliver 500 free outbound calls to members for credit unions in the cuasterisk.com network, two Grand Rapids, Michigan-based cooperative CUSOs – Xtend, Inc., and CU*Answers, Inc. – sponsored a script-writing contest for credit union staffs.  Jenny Moroski from Royal Oak, MI-based Rome Credit Union was selected as the winner…

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  • Back Office Help Embraced by CUs

    Xtend, Inc. a multi-owned cooperative CUSO based in Grand Rapids, Michigan, reports that the demand for its a la carte offering of back office services has increased significantly during the past year.  The services are delivered by the CUSO’s SRS (Shared Resources and Staff) business unit, and are designed to provide temporary assistance with bookkeeping…

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  • CUSOs Team Up to Offer Free Calls

    Xtend, Inc. and its fellow Grand Rapids, Michigan-based CUSO partner CU*Answers, have partnered together to offer credit union clients of the cuasterisk.com network participants 500 free calls each.  This the second year in a row that Xtend and CU*Answers have invested CUSO resources to help drive product awareness and member service initiatives on behalf of…

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  • Xtend Adds Two Call Center Clients

    Xtend, Inc., a Grand Rapids, Michigan-based multi-owned CUSO, recently announced the addition of two credit unions as partners of its Xtension Call Center business unit.  The credit unions, both located in the Pacific Time zone, became the first west-coast institutions to engage the Xtend call center for inbound member support calls.  Portland, Oregon-based United Advantage…

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  • E-Messaging Service Has Record Year

    According to Scott Collins, President of Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, when it launched its Member Reach business unit in 2006, he was confident that credit unions would embrace the electronic channel as a critical component to their overall member communications strategy.  The growth of both clients and volume has helped…

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  • Xtend Assists with Liquidation Transition

    Xtend, Inc., a Grand Rapids, Michigan-based multi-owned CUSO, has been contracted by Alaska USA Federal Credit Union (AUFCU) to help provide uninterrupted service following the liquidation of one of its credit union partners.  On October 29th, the NCUA was appointed liquidating agent of Spokane, WA-based The Union Credit Union (TUCU) and immediately worked with AUFCU…

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  • Xtend Reports Strong Third Quarter Performance

    Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, delivered its year-to-date financial report to owners earlier this week.  Through June 30th – three quarters of its fiscal year – the CUSO reported that it was ahead of budget in nearly every key measurement and fast approaching the $1M revenue mark for the first time…

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