Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently named a new Call Center Manager to its leadership team. Luis Bedevia joined the CUSO in mid-April to lead the Xtension Contact Center business unit. Scott Collins, Xtend President, said, “I am excited to welcome Luis to my management team. He not only brings his…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently announced to its sixty-nine credit union owners that first half fiscal revenues were 4.9% ahead of projections. Revenues for the six-month period ending March 31st also represented a 5.5% growth over the same period last year. CUSO President Scott Collins noted, “We continue to see…
For several years, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, and CUSO Financial Services. LLP, the San Diego, California-based investment CUSO had been discussing what a collaboration between their two companies could mean for the members of the one hundred and sixty-five (165) credit unions that Xtend serves. Those discussions culminated in a…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, has been selected by two Florida-based credit unions to provide inbound member support services. Pensacola Government Federal Credit Union (www.pgfcu.com) began directing overflow member support calls to the CUSO’s Xtension Call Center in mid-February, and San Antonio Citizens Federal Credit Union (www.sacfcu.org) will be following suit…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently announced to its customer-owners that it would be hosting a series of web conferences designed to introduce several new partner offerings to credit unions in the cuasterisk.com network (www.cuasterisk.com). The three partners participating are CU Realty (www.curealty.com), CU Student Choice (www.studentchoice.org) and TRUST for Credit…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced today that it has completed the relocation its entire staff to its new corporate headquarters location. The CUSO staff now occupies a 6,300 square foot suite on the 2nd floor of the building that also serves as the corporate headquarters Xtend’s fellow multi-owned CUSO partner…
With the first three months of its 2013 fiscal campaign complete, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that sales for the quarter were slightly ahead of projection, fueled by increasing demand for its back office, compliance monitoring and contact center brands. “Coming off a record performance during our 2012 fiscal campaign,…
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that its Board of Directors has appointed Mark Richter, President/CEO of Grandville, Michigan-based First United Federal Credit Union to fill the vacant seat on its nine-member Board. CUSO Board Chairman Steve Searfoss noted that Mr. Richter was selected from a very talented pool of nominees. …
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that its final results for fiscal 2012 represented the largest sales year in the ten-year history of the company. Revenue for the fiscal year ending on September 30th was $1.68 million, eclipsing the previous high of $1.52 million following the CUSO’s 2011 campaign. In his…
Earlier today, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that its Board of Directors has declared a stock dividend to owners following a successful 2012 fiscal campaign. The dividend was the third consecutive for the 10-year-old CUSO, which wrapped up its fiscal year on September 30th. In his announcement to stockholders, Xtend…