West Michigan-based credit union service organization CU*Answers recently published a new video series about their Analytics Booth software product. The new Analytics Booth for Board Members series, which includes 10 videos, is geared toward credit union board members and helps them better understand the ins and outs of Analytics Booth, a software that details the…
Lincoln Maine Federal Credit Union (LMFCU), based in the river community of Lincoln, Maine, and Point West Credit Union (PWCU), headquartered in Portland, Oregon, became the two newest owners of eDOC Innovations. LMFCU ($80M) serves roughly 5,700 members, while PWCU ($98M) serves nearly 11,000 members. “We are grateful to have two fantastic additions to the…
CU*Answers’ data center group, OpsEngine, has started a new project that will make significant changes in the architecture of CU*BASE, allowing capabilities that were previously limited. Jeffrey Miller, OpsEngine business development manager explains, “One of the great strengths of CU*Answers is its foundation in a collaborative partnership with its owners and other network partners, such…
Next month, West Michigan-based credit union service organization CU*Answers is set to unveil a new look within the video portion of its online store. The CU*Answers Writing Team is excited to announce the addition of 33 video products that can be customized with either basic or deluxe customization. Additionally, a new video creation service will…
As part of its PEAK Wellness Program, the CU*Answers Organizational Resource Development (ORD) Department is hosting a flu vaccination clinic on September 30. The clinic is being facilitated in conjunction with CVS Pharmacy. All employees covered under the CU*Answers Priority Health insurance plan can receive this year’s flu vaccination at no cost. Employees not covered…
Credit unions on the CU*BASE core processing platform can now automatically generate a payment advice email (with comments) to notify accounts payable vendors that a payment was made via ACH. Although paying vendors via ACH has been available for over three years, many credit unions did not want to hop on board unless an email…
CUSO Magazine, a digital publication for credit unions and CUSOs, announced that production of its Winter 2020 print edition is under way and copies would be delivered to its distribution list in the coming months. Speaking on the print edition, Supervising Editor Esteban Camargo said: “While some of 2020’s newsworthiness has been positive, much hardship…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it has added another credit union owner. RVA Financial (10K members, $72M assets), which is based in Richmond, VA, will join the group of 80 owners who each share equal parts of ownership in Xtend. “RVA is an active client, user and advocator for…
Asterisk Intelligence, a data analytics team at CU*Answers, has completed a research analysis that evaluates changes in fee refunds and fee waivers to explain and confirm the historical fee income trend. The analysis was commissioned by Cumberland County FCU. A typical research analysis starts with an anomaly or unexpected finding noticed in the credit union’s…
CU*Answers is pleased to announce it has successfully completed disaster recovery testing of the ItsMe247.com member online banking application on Wednesday, September 9. During the test, the web and mobile applications were moved to a CU*Answers’ backup data center and live traffic was served from this location for the 3-hour duration of the test in…