Press Release Center

  • 2012 Grant Winners Announced

     CU*Answers announced today the completion of the second round of the CU*Answers Innovator Investment & Grant Program.  For the 2012 program, 10 entries were received, which were narrowed down to 4 finalists, and each of the finalists gave a presentation at the CEO Roundtable in November.  At their January meeting, the CU*Answers Board reviewed ballots submitted

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  • CU*Answers Announces ERM Strategy

    CU*Answers, the 100% credit union-owned CUSO, announced that it is developing a full Enterprise Risk Management (ERM) strategy to be built into its CU*BASE® core data processing software.  The software update is being developed in conjunction with AuditLink, CU*Answers’ auditing and compliance managed services division, as well as with CU*Answers’ internal writing team.

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  • CU*Answers Announces CU*BASE® 12.0 Upgrade

    West Michigan-based data processing CUSO, CU*Answers, announced all Online Data Processing clients received the new 12.0 Software Upgrade for the flagship data processing software, CU*BASE on July 22nd, 2012.  CU*Answers stated the 12.0 software upgrade is second of three major software upgrades it will be deploying to its data processing clients in 2012.

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  • Xtend SRS Bookkeeping Adds 3 New Clients

    Grand Rapids, Michigan – August 16th, 2011 Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that three credit union partners have contracted the CUSO to handle many of their daily bookkeeping tasks. The credit unions are: New York City-based Consumers Federal CU, Muskegon, MI-based Michigan Coastal CU and Grand Haven, MI-based Tri-Cities CU.

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  • Midwest Call Center Supports West Coast Core Conversion

    Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently supported a core data processing conversion for Fontana, California-based Inland Valley Federal Credit Union ($36M assets; 3,800 members) and according to both parties, the project went well. Two CUSO business units provided support for the credit union: member service tasks by the Xtension Call Center

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  • Two CUSOs Partner to Drive Credit Union Mortgage Activity

    Two Michigan companies – Xtend, Inc., a Grand Rapids-based multi-owned cooperative CUSO, and Neighborhood Mortgage Solutions (NMS), a Frankenmuth-based mortgage CUSO, have combined resources to help drive mortgage application activity for their mutual clients. For the initial project, Xtend’s Communication Services business unit will provide project management, data mining and outbound member communication execution, and

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  • CUSOs Collaborate on Member Awareness Program

    During its Annual Stockholder Meeting, Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that for the third year in a row it would be partnering with fellow CUSO CU*Answers, Inc. to offer no-charge outbound member calls to help drive awareness of credit union products and services. The call campaigns, which will kick off

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