As the risk of data breach and fraud looms large in the credit union industry, cybersecurity and resilience are becoming an increasing focus in the operations of credit unions and their core processing providers. In response to the FFIEC and examining body’s expectation for each credit union’s senior management team and board of directors to…
CU*Answers is celebrating another University Week! CU*Answers shows its commitment to ongoing client training by hosting University Weeks, which consist of a variety of web conferences and classroom courses condensed into a week-long period (Monday through Friday). The Spring University Week is in full swing, kicking off yesterday, April 11, with a web conference aimed…
Cooperative CUSO CU*Answers announced that during February It’s Me 247 Online Banking recorded over 4 million member logins from desktop devices, the highest single month volume in its history. Combined with logins from mobile devices, It’s Me 247 had a record 6.6 million logins during the month. CU*Answers has accelerated development of its online and…
CU*Answers Network Services (CNS) announced they would perform firewall configuration reviews for free for customers of their managed firewall service. The review is geared towards meeting increasing regulatory scrutiny of credit union cybersecurity and firewall management processes. During the interactive review session, an engineer will review specific firewall configurations with the client and highlight any…
CU*Answers Network Services (CNS) announced they would maintain Dell Premier Partner status through 2016. Dell Premier is the highest partnership level attainable through the partner reseller program. “As a CUSO, we’re always trying to drive cost reduction through to our clients and owners,” explains Matt Sawtell, AVP of Managed Technology Services. “This partnership level allows…
The 100% credit union-owned CUSO, CU*Answers, worked as a true co-op this holiday season participating in the season of giving by hosting a drop-off donation site for Toys for Tots. CU*Answers also hosted a drop-off donation site for the collection of new or gently used coats, blankets, and gloves for the homeless. This venture was…
CU*Answers, the West Michigan-based core data processing cooperative, announced that it recently completed converting Monroe County Community Credit Union (Monroe, MI) to its CU*BASE processing platform. CU*Answers said the credit union implemented the CU*BASE SaaS processing solution, which offers a combination of deep core functionality embedded with an array of member self-service capabilities. Several of…
The West-Michigan based cooperative CUSO, CU*Answers, is happy to announce that it has launched a new feature for credit card loans that offers the ability to have different card numbers assigned to the same loan. Previously, credit cards on CU*BASE® only allowed for one card number (PAN) to be shared for all joint owners and…
With its PolicySwap and ExamShare websites, CU*Answers is helping to ease the compliance burden for its credit union clients. In order to assist credit unions with managing the numerous policies and regulations to which they are subject, CU*Answers created PolicySwap, a repository of close to two hundred policies and procedures from credit unions around the…
CU*Answers, the West-Michigan based cooperative CUSO, offers a free fraud detection service that detects potential fraudulent activity over all scheduled bill pay transactions. FraudNet™ is offered through Fiserv, one of CU*Answers’ bill pay vendors, and detects suspicious activity prior to it happening and stops the transaction before it is scheduled to post. “In May, FraudNet…