CU*Answers and Payveris recently launched Paywatch, a new optional service for credit unions on the CU*BASE® core platform using It’s Me 247 Bill Pay by Payveris. With fraudulent activity a constant concern for credit unions, the new service adds a layer of protection for both the credit union and members using bill payment services. There…
CU*Answers recently announced that it will now support alternate address exchange with card processors. This new functionality will take the alternate address of members in the CU*BASE® core processing platform and send it to the EFT vendor as the primary address for the member. Once the alternate address expires in CU*BASE, the system will automatically…
Online credit union clients of CU*Answers now have the ability to enable a seamless NADA (National Automobile Dealer Association) integrated valuation tool within the CU*BASE core platform to populate the automobile’s current value directly into the collateral record. This new integration allows loan officers to verify the value of vehicles by simply entering the Vehicle…
CU*Answers, a Michigan-based cooperative CUSO, has completed a new phase of an ongoing automation initiative for Ripco CU of Rhinelander, Wisconsin, Horizon CU of Farmington, Utah, and Cumberland County FCU of Falmouth, Maine. This new toolset provides the credit unions running the CU*BASE® core processing platform in an in-house environment with the ability to complete…
As part of an ongoing automation initiative, CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, has completed a project automating end-of-month processing at Horizon CU in Farmington, Utah. According to OpsEngine Business Manager Jeff Miller, the ability to handle end-of-month operations in an unattended manner has been a great advantage for in-house credit unions in terms…
Cumberland County FCU, based in Falmouth, Maine, has finalized the next phase of an ongoing automation project in collaboration with CU*Answers, a Michigan-based cooperative CUSO. In this phase of the ongoing automation initiative, Cumberland County FCU has completely automated its end of month processing. This provides the credit union the ability to complete end-of-month operations…
CU*Answers is proud of its employees and the work that they do. In order to recognize staff and their efforts, as well as promote the positive team environment, CU*Answers will implement an Employee Spotlight program. This will allow employees to better familiarize themselves with all of the wonderful people that work for CU*Answers and the…
CU*Answers kicked off year 2 of its popular Executive Study Boot Camp program, welcoming professionals from 16 credit unions this week to another year of intensive interactions and collaboration around the subject “What Makes Data Valuable?” Next week a second group of 9 participants will meet to kick off the “Building Solutions in a Cooperative”…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Education Express webinar will be held on December 14 from 2:00-2:30 PM ET. Attendees can learn about the current CU*Answers hybrid mobile app, as well as hear about planned enhancements for CU*Answers mobile app 2.0 containing single sign-on remote deposit capture. If you…
CU*Answers has started a new way to offer their collections services resulting in a growing client base. A $200 million credit union has agreed to hire CU*Answers to work their early stage delinquent accounts. “Clients don’t always need a permanent solution and not doing collections for a period of time is costly and unnecessary now,”…