CU*NorthWest, the 100% credit union-owned cooperative CUSO, headquartered in Liberty Lake, Washington announced that Sears Spokane Employees Federal Credit Union located in Spokane, Washington, has completed their conversion to CU*NorthWest.

CEO, Mark Smith said: “I feel that in partnering with CU*NorthWest we have gained a true partner that is just as dedicated to the success of our credit union as we are. I believe that the flexibility and scalability of the CU*BASE® software will allow the credit union to grow and evolve in an ever-changing, tech-driven market. Our members expect a very high level of personal member service, and this software allows us to provide that along with the tools to assist our members outside business hours.”

Smith added that working with CU*NorthWest is unlike working with normal vendors. “As a CUSO, they provide a level of personal service you generally don’t see with many vendors. To them you are just as much a part of their business as they are of yours.”

“We are always excited to welcome another credit union and we look forward to working on the Sears team,” said Greg Smith, CEO of CU*NorthWest.