CU*Answers, the 100% credit union-owned, data processing CUSO, hosted a grand opening on June 27 for a new membership drive with Western Districts Members Credit Union. Employees of CU*Answers now have the opportunity to apply for an account through the newly-launched Membership Opening Process (MOP), which takes individuals from the application process, to identity verification,
In its mission to increase collaborative contest numbers, CU*Answers recently announced their third Share & Win contest for the free It’s Me 247 Bill Pay contest. The two eligible credit unions that best demonstrate their creativity in promoting the bill pay contest to increase members’ participation numbers and help gain awareness of products and services
CU*Answers, the 100% credit-union owned cooperative CUSO, will be hosting AuditLink’s Afternoon of Compliance at its Grand Rapids, Michigan headquarters. AuditLink will be covering educational Compliance topics such as best practices for internal controls, preparing for audits and examinations, and the basics of vendor management. The event will be held Wednesday, August 2nd, from 1:30
The CU*Answers Item Processing team, working with eDOC Innovations, have successfully implemented 43 new Mobile RDC clients within the first 6 months of 2017. eDOC Innovations manages the technology for backend processing, archiving and transmitting the image files to a variety of designated clearing houses. The role of the Item Processing team is to facilitate
CU*Answers, a 100% credit union-owned cooperative CUSO, recently concluded a project to double the amount of historical end-of-month data stored on its production servers. The CUSO began the process of expanding the standard retention of these files in March 2017, along with a similar project to progressively double the retention and availability of member transaction
CU*Answers announced that the May and June Tricks of the Trade webinars featured new enhancements from the May CU*BASE® release. Both webinars had high attendance showing the value credit unions place on learning more about their documentation resources. The May webinar covered the new way to allow members to qualify for a higher dividend in
CU*Answers, the 100% credit union-owned cooperative CUSO, announced at its 2017 Leadership Conference the winners of its 10th annual video contests for Best Video Idea, Best 30 Second Spot Idea, and Best Completed Video. The winning contributors, all employees of credit unions on the CU*BASE® core processing platform, each won $1,500 for their credit union
Earlier this month, the NCUA announced upcoming 5300 Call Report changes resulting from their amended Member Business Loan (MBL) rules that were in place on January 1, 2017. The numerous changes are effective for the September 2017 reporting cycle and will provide credit unions with greater flexibility and autonomy in safely and soundly providing business
Dennis D. Degenhardt, recently retired CEO of Glacier Hills CU, was recognized by CU*Answers as the 13th recipient of the Robert H. Mackay award at the 2017 CU*Answers Leadership Conference held on June 21st in Grand Rapids. Recently retired as CEO of Glacier Hills CU in West Bend, Wisconsin, Degenhardt devoted 39 years to the
At its 2017 Leadership Conference on June 21st, CU*Answers recognized Honor Credit Union as the winner of the 7th annual “Spirit of CU*Answers” award for their work on business intelligence and data analytics. Honor CU, a $753M CU serving 65,000 members throughout Michigan, has a Business Intelligence team comprising five full-time professionals who are focused