Glenn Kretchmer, COO of ATL Federal Credit Union, and Don Mills, President & CEO of Alpena Alcona Area Credit Union, were recognized by CU*Answers as recipients of the Robert H. Mackay award at the 2018 CU*BASE Leadership Conference held on June 27th in Grand Rapids, Michigan. Kretchmer has devoted 30 years to the credit union…
CU*Answers, a 100% credit union-owned CUSO, held its 2018 Annual Leadership Conference and Stockholders Meeting on June 27th at the DeVos Convention Center in downtown Grand Rapids, Michigan. The event brought together credit union leadership from across the country for a briefing on the organization’s overall direction and major projects for the coming year. This…
With more and more credit unions expanding their loan participation portfolios, CU*Answers is staying ahead of the game with a series of projects that improve the reporting and maintenance of these loans. Enhancements are in the works to expand reporting of open-end loans and improve the month end investor settlement process. Charlie Rogers, account executive…
CU*Answers, the 100% credit union-owned cooperative, recently announced the winner of its 2018 e‑statement contest and is now starting the 3rd quarter debit card contest. The Q3 contest runs July 1 – August 31, 2018. Contests are run quarterly for a two-month period as a way of gathering member email addresses or increasing enrollment in…
The Organizational Resource Development (ORD) team at CU*Answers has announced a new health and wellness program to encourage a healthy lifestyle for its employees. The PEAK program, which stands for Participation – Exercise – Activities – Knowledge, will offer a series of classes, fun activities and local YMCA discounts to help staff increase their overall…
The Organizational Resource Development (ORD) team at CU*Answers has announced the continuation of a program that allows employees to learn RPG programming at practically no cost. Once again this fall, CU*Answers will team with Muskegon Community College (MCC) to offer a series of four online classes in RPG (Report Program Generator) programming, which is one…
The West-Michigan based cooperative CUSO, CU*Answers is pleased to announce that as of April 2018, Monica Fulgenzi, formerly with their SettleMINT team has joined the Client Services and Education team. In addition, as of May 2018, Jason Reed, formerly with their Quality Control team has also joined the Client Services and Education team. Laura Welch-Vilker,…
Companies want their marketing designs to tell stories about their brand, mission and accomplishments. In Xtend’s case, those stories needed a few “facelifts”. Xtend launched its new branding with new graphics, logos, print marketing, web pages, banners, business cards and much more all to achieve more brand cohesion and give the West Michigan CUSO an…
Xtend, a Grand Rapids-based CUSO, has announced its semi-annual Xtend Sales and Marketing Roundtable dates of August 6 & 7, 2018, which attracts marketing and sales professionals across the country. The event allows credit unions to participate in an intimate conversation with their peers, sharing best practices for marketing initiatives. The group discusses trends in…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it has added another credit union owner. $113M Affinity Credit Union, located in Des Moines, IA, purchased an ownership block of 200 shares to become the CUSO’s eighty-second owner. Xtend Board Chairman Mark Richter commented: “The board is pleased to welcome Affinity Credit Union…