CU*Answers Network Services (CNS) is pleased to announce the launch of its new client management portal, Helpdesk. The new Helpdesk system will be used to consolidate all sales/fulfillment, asset tracking, client relationship management, project and support information for each client into one easy to navigate system. “The new Helpdesk system has helped us combine a…
Forest Area Federal Credit Union, located in Fife Lake, MI, has recently updated their website through CU*Answers Web Services. The new design is mobile responsive and includes several useful features including rotating banners, featured rates, ATM and shared branching locators, site search, and easy access links for commonly used services. This new website greatly improves…
CU*Answers, the 100% credit union-owned data processing CUSO, would like educate credit unions on participation lending. If you’re interested in participation lending but not sure where to start or need help getting your participation lending team up to speed with network practices CU*Answers can help! The CU*Answers Earnings Edge team offers consulting services to assist credit…
The CU*Answers Developer’s Help Desk has announced the release of dozens of new APIs to provide new functionality for developers. Clients and third-party developers can shop the DHD’s online store to review additional information and place an online order. Scott Page, DHD business manager said: “As APIs are developed, they may be used as a…
Congratulations to Lighthouse Community Credit Union on launching their new website! The new site is a modern design featuring rotating banners for current promotions, sections for promoting rates, promoted products, current news, and inviting visitors to become a member of the credit union. The site is a responsive design which works well on all devices no matter…
CU*Answers, the 100% credit union-owned data processing CUSO, understands that being “in the know” is key in today’s market. CU*Answers is working with its credit union clients to update their organizational and employee profiles, to ensure the right people are contacted. “Thank you to all of our credit unions who have already submitted updated profiles…
Internal teams at CU*Answers are actively brainstorming on system improvements to tracking the accounting life of fixed assets, prepaid expenses and accrued expenses. Tools will be redesigned so that it is easier to create and work with subsidiary items (i.e. office equipment, buildings, training classes, etc.). The table structure will be re-evaluated, redundant screens will…
AuditLink, the audit and compliance division of cooperative CUSO CU*Answers, recently announced that it has hired Marvin Johnson as its new assistant manager. Mr. Johnson will assist VP Jim Vilker in managing the team of compliance experts in delivering specialized services that enable credit unions to meet regulatory guidelines pertaining to policies, procedures, member disclosures,…
The Developer’s Help Desk (DHD) of CUSO CU*Answers recently announced the release of its Fall 2018 API catalog. API development represents an important process to continually enhancing CU*Answers’ capabilities to remain flexible for providing data in a streamlined, secure manner. This is not only for the tools they develop but provides a gateway to allow…
Cooperative CUSO CU*Answers recently announced the development of an upcoming ‘Micro App’ store for credit unions. The store will be a place for CU*Answers to develop a new family of mobile apps designed to supplement current kitchen sink-style apps. These will be copyrighted by CU*Answers and sold as specialty apps, with fees to include one-time…