While no organization can avoid all business challenges, technology can minimize the impact of these interruptions when properly applied. As if the stress caused by the coronavirus was not enough, a recent fast-moving hurricane made landfall in the state of Texas, bringing strong winds and flooding that left many people stranded. Members First Credit Union,…
CU*Answers, the 100% credit union-owned, data processing CUSO, has delivered forty emails in the “We’re Here When You Need Us” series, a campaign that began in April 2020. Envisioned by Julie Gessner, VP of CMS Sales, the series emphasizes the many ways CU*Answers supports its clients daily. As part of this campaign, Andrew MacMillan, Communications…
CU*Answers, the 100% credit union-owned, data processing CUSO, published the 20.07 Release Resource Companion to the CU*Answers website on Friday, July 17. This document is the second in CU*Answers’ new Release Resource Companion series, publications that will accompany each major release to the core CU*BASE software going forward. The 20.07 Release Resource Companion highlighted new…
CU*Answers, a 100% credit union owned CUSO, headquartered in Grand Rapids, Michigan, will be sponsoring a hole at the Metro West Chapter of Credit Unions Annual Charity Golf Scramble taking place at Northville Hills Golf Club on Thursday, August 20. Credit union chapters play a strategic role in the development of credit unions in their…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that two credit unions have purchased ownership shares in the company. Santa Clara, California-based Mission City Credit Union and Lansing, Michigan-based Gabriels Community Credit Union became the CUSO’s 137th and 138th shareholders respectively. Per CU*Answers’ cooperative bylaws, each credit union owner carries a block of 200 shares.…
The CU*Answers SettleMINT EFT team converted 628 credit card loans for Cincinnati Interagency Federal Credit Union to the CU*BASE® online credit card platform. Cincinnati Interagency Federal Credit Union, located in Cincinnati, OH, has brought their credit card portfolio in-house. “Credit unions moving to the online credit card platform typically see a 35 to 45 percent…
Asterisk Intelligence, a data analytics team at CU*Answers, which provides business intelligence consulting, fulfillment, and educational services to credit unions, recently surpassed 1,400 days of operational tracking available in Analytics Booth, a web-based operational trending and analysis toolkit. Analytics Booth tracks and trends credit union operations, portfolio performance, and membership trends daily, providing credit union…
CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, recently announced nine new videos highlighting AnswerBook and the ways credit unions can utilize different features. AnswerBook is the comprehensive Q&A database that allows every credit union employee to have direct access to the information they need to serve their members. AnswerBook contains hundreds of the…
Virtual StrongBox, Inc. recently announced the release of its latest product – Organization Collaboration StrongBox. The technology eliminates the pain points in existing document exchange workflow and secure email products when exchanging files and data between the credit union and its members, businesses and external third parties. In June, three CU*Answers credit unions deployed the…
CU*Answers, the 100% credit union-owned data processing CUSO, will be rolling out a new platform for online credit cards in November with Traverse Catholic FCU. Patty McManus, CFO and VP for Traverse Catholic, has been focused on this mission for some time: “Traverse Catholic has wanted to offer our valued membership a more encompassing and…