KALSEE Credit Union approached Xtend with a unique request during the middle of the COVID-19 pandemic: asking to help them improve their loan attrition rate. Xtend Data Analytics took up the challenge and put together a customized “Losing the Love” initiative to reach out to members with aging, recently paid off, and low balance auto…
CU*Answers announced that South Carolina-based Greenwood Municipal Federal Credit Union recently executed a contract to change its existing core data processing platform to the CU*Answers CU*BASE® system, the CUSO’s flagship solution. Over 6,800 Greenwood Municipal FCU members will be converted in November 2021. Greenwood Municipal FCU CEO Phil Heinlen said: “Greenwood Municipal decided as a…
CU*Answers today posted samples of prototype designs for its new Xpress Teller processing platform, in development now and scheduled to release in the spring of 2021. Created as an alternative to the CUSO’s full-featured CU*BASE® teller line posting tool, Xpress Teller is a result of the CUSO’s “Teller 3P” initiative which envisions three distinct teller…
CU*Answers, the 100% credit-union owned cooperative, recently announced the winner of its 2020 Debit Card contest. Contests are run quarterly for a two-month period as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements, bill pay, and debit cards. Contest enrollment is free to all CU*Answers credit…
CU*Answers announced its Developer’s Help Desk (DHD) the volume of custom requests being submitted and projects being completed remain high. During for the third fiscal quarter of 2020, 67 custom projects were fully completed, which represented over 3,300 programming hours. 87 custom project requests were submitted for the period, and increased the total custom requests…
CU*Answers Web Services recently announced that Affinity Credit Union (Des Moines, IA) has launched a new website. The site features a login for It’s Me 247 Online Banking, featured rates, a section for new members to join, featured links, a section focusing on their app, and links to shared branches and ATMs. Rounding out the…
In August, the Writing Team at CU*Answers sent its nineth “Remember This” email to clients. This monthly communication is designed to reignite interest in software implemented from prior CU*BASE releases. CU*BASE, CU*Answers’ core software solution, is implemented in two major and several minor releases each year. Because of the breadth of software implemented each year,…
The BizLink team, a division of cooperative CUSO CU*Answers, is dedicated to working with credit unions to provide services to their business/commercial members. In August, the BizLink Advisory Board, a group composed of BizLink staff and credit union personnel, conducted their quarterly meeting to discuss updates on projects implemented in 2020, projects that are currently…
CU*Answers Web Services recently announced that Cumberland County FCU has launched a new website. The site has a number of features that make it great for credit union members. The header includes a login to It’s Me 247 Online Banking making it easy for members to get into the online banking system. The site also…
The West-Michigan based cooperative CUSO, CU*Answers, recently announced that as of August 17, 2020, the Client Services and Education team has promoted Morgan VanEnk from a Client Services Representative I to a Client Services Representative II. Kasey Hawkins, assistant manager, said: “Morgan has done a phenomenal job since joining the Client Services and Education team…