The West-Michigan based cooperative CUSO, CU*Answers, offers a free fraud detection service to their credit union clients. FraudNet is fraud prevention software provided through Fiserv, one of CU*Answers bill pay vendors, that detects potential fraudulent activity over the bill pay scheduled transactions. The great advantage this system is that FraudNet is detecting suspicious activity prior…
CU*Answers, the 100% credit union-owned cooperative CUSO, recently announced that its Show Me the Steps online instructional database had grown even further. The online help provides credit unions with step-by-step instructions on how complete various tasks in the CU*BASE® core platform. Most recently, pages were added instructing staff on how to clear a corporate check,…
CU*SOUTH announced that Hilco Federal Credit Union has converted to CU*SOUTH’s core software platform – CU*BASE®. Based in Kerrville, Texas, in the heart of Texas Hill Country, Hilco FCU serves 1200 members with assets of $10M. Hilco’s SEG includes the employees of Kerrville State Hospital, as well as Kerr County, the City of Kerrville, the…
CU*Answers released a new feature in October 2012 to CU*BASE, its flagship core data processing system, designed to uncover suspicious or anomalous cross channel activity. This feature was originally designed to meet the requirements of the FFIEC guidance letter published in July of 2011 which relates to the monitoring of high risk transactions through internet…
CU*Answers, the West Michigan-based cooperative CUSO, was an exhibitor at the Iowa Credit Union League’s 83rd Annual Credit Union Convention held on September 18th through the 20th in Des Moines, Iowa. Many interested individuals in the industry stopped by the booth to learn more about CU*BASE®, the CUSO’s core data processing system. Mike Gruber, sales…
Tongass Federal Credit Union has selected CU*NorthWest to be their data processing solutions provider. Based in Ketchikan, Alaska, Tongass FCU is the first Alaska credit union client for CU*NorthWest. “We are excited to enter the Alaska market and couldn’t be more thrilled to work with the TFCU team”, said Greg Smith, CEO of CU*NorthWest. Tongass…
CU*NorthWest, a CUSO based in Liberty Lake, Washington is attending the 2013 Northwest Credit Union Association (NWCUA) Convention. The annual event is taking place from October 8-10 at the Hilton Hotel in Portland, Oregon. CU*NorthWest will be located at booth #29. “We are excited to participate and look forward to another great convention”, said Curtis…
CU*NorthWest, a 100 % credit union-owned CUSO will take part in the 2013 California and Nevada Credit Union League’s Annual Convention. The event is taking place from October 28-30 and is being held in San Francisco, CA at the Hyatt Regency Hotel. This year’s theme is “Reach: Reach Up, Reach Out, Reach Deep”. As part…
The West-Michigan based cooperative CUSO, CU*Answers is pleased to announce that one of their Client Service Account Executives has taken a position on the CU*Answers Quality Control Team. The Client Service Team is a great place for an individual to begin their career at CU*Answers. The team is the front line of support for clients…
The West-Michigan based cooperative CUSO, CU*Answers announced that to date in 2013 the SettleMINT EFT Team has successfully completed 14 Online Credit Card Conversions, and 27 ATM/Debit Card Conversions. “The calendar for 2014 is beginning to fill up as well, and we expect to have another full year”, states Heather French, SettleMINT Account Executive. Heather…