West Michigan-based core processor, CU*Answers, has been working with third party forms vendors to make a needed change to the form FACT Act Notice that clients use. The form needs to be updated to reflect a change in Experian’s P.O. Box address. The project will start with Bid and Authorization forms being sent out to…
CU*Answers, the 100% owned cooperative CUSO, participated in a card signing campaign for local veterans. The Grand Rapids Home for Veterans is home to over 450 Veterans. To show their support, CU*Answers began a card campaign in honor of Veteran’s Day. Employees, clients, and guests were encouraged to show their support the week of November…
West Michigan based core processing cooperative, CU*Answers, has been working with third party forms vendors to ensure that the changes from the Consumer Financial Protection Bureau (CFPB) will be met. CFPB issued six final mortgage rules addressing requirements under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 (Dodd-Frank Act). These rules amended…
The West-Michigan based cooperative CUSO, CU*Answers, is pleased to announce that the 2014 Education Catalog is complete and has been delivered to their clients. CU*Answers strives to deliver the catalog prior to the beginning of each calendar year in an effort to give their clients time to design their own annual training program based on…
West Michigan based core processor, CU*Answers, announced that it is now integrated with FIS Chexsystem’s Qualifile solution. Client credit unions can now join over 9,000 other financial institutions utilizing this powerful risk management tool with a single sign-on through their CU*BASE® platform. This integration represents another key relationship CU*Answers has secured in the industry that…
West Michigan-based cooperative CUSO, CU*Answers, recently announced the online volume for Indirect lending applications for the third quarter of 2013. They reported a total of 13,179 applications that resulted in a potential of $138,556,658 lending opportunities for their 48 participating Credit Union clients. “Pairing this delivery channel with automated underwriting gives our credit unions a…
West Michigan cooperative CUSO, CU*Answers, is once again bucking the trend of laying off staff and is instead adding another full time position to the Collections area. CU*Answers has more than doubled their workforce in the last two years despite economic down turn in the country and especially in Michigan where CU*Answers is headquartered. Collections…
CU*Answers, a 100% credit union-owned Cooperative, announced the results of their annual reorganization board meeting held last week. Board Member positions will remain the same for 2014, with Chris Butler, CEO of Community Credit Union, La Crosse, Wisconsin as Chair; Scott McFarland, CEO of Honor Credit Union, Berrien Springs, Michigan Vice Chair; and Vickie Schmitzer,…
CU*Answers cooperative CUSO recently announced additional free “Grand Opening Kits” for their credit union clients. The program is designed to help credit unions market services to members, by shipping a free marketing kit, valued at over $100, to every CU*Answers client. The program, now in its second year, sends the themed Grand Opening Kits out…
CU*Answers cooperative CUSO recently announced their annual marketing program, CU*OverDrive, is ready for review and online orders are now being accepted from their credit union clients. CU*OverDrive is a fully coordinated marketing calendar bundled to complete a credit union’s annual marketing plan. As in years past, clients can choose from an electronic only package or…