CU*Answers, a core processing CUSO, is pleased to re-present a concept that started in early 2012. This concept was designed to align the teams that directly interact with their clients. “This is the team that will guarantee that every client interaction in the CU*Answers network leads to success,” states Laura Welch-Vilker, VP of Client Services and Education. “We work together to provide the best client experience and are the group that drives to get things done,” Welch-Vilker adds. The Client Interaction Management Team (CIMT) is led by Geoff Johnson, EVP of Client Interactions. The rest of the team consists of the VPs and Managers of each team.
- CU*Answers Management Services – Geoff Johnson, EVP Client Interactions
- AuditLink – Jim Vilker, VP
- Client Services & Education – Laura Welch-Vilker, VP
- Client Services – Pauline VanZalen, Manager
- Gividends – Keegan Daniel, Manager
- SettleMINT Daily Management & Client Interaction – Laura Welch-Vilker, VP
- SettleMINT Vendor Relationships – Keegan Daniel, Manager
- Delivery Services/Conversions – Martha Anderson, VP
- eDOC Strategies – John Beauchamp, Manager
- Web Services – David Damstra, VP