On January 23, 2014, CU*Answers, a 100% credit union-owned CUSO, held an annual corporate “Continuity Awareness Day” as part of their business continuity awareness and training program to help demonstrate the commitment at all levels for emergency response and continuity planning. For the purpose of this day, over 250 T-shirts were distributed and worn by…
Tongass Federal Credit Union, based in Ketchikan, AK, recently signed on for eReceipts™ and eForms™ as part of the idocVAULT™ cloud based core image processing suite from eDOC Innovations. With eReceipts, tellers generate digital transaction receipts that are stored in the credit union’s eDocument database and hard copy receipts that are provided to members. eForms…
Metro Credit Union, based in Chelsea, MA, is enhancing their internal efficiency with eDOC Innovations’ new integration solution, Automigrator. With Automigrator, credit unions can process lending or member service forms, ancillary documents, or documents that have been scanned by a thirty party into their DocLogic™ core image processing system. “Our CUSO acts as a laboratory…
eDOC Innovations is excited to announce the release of four new courses to our on-demand university. The new courses include: ProDOC for End Users, Part One and Two, ProDOC for Administrators, and eUpdate. eDOC University is an educational training portal for eDOC Innovations’ software solutions. Our new campus offers credit union owners, partners and peers…
CU*Answers, the 100% credit union-owned, cooperative data processing CUSO announced it’s partnering with Legacy Member Services to automate ordering of checks from its CU*BASE® flagship data processing software, as well as in It’s Me 247, CU*BASE’s online banking component. “We have enabled credit unions to help members open checking accounts online as a completely self-service…
100% credit union-owned, core data processing CUSO, CU*Answers, has announced the signing of Western Illinois Credit Union to a CU*BASE® core processing agreement. Darin Higgins, CEO said, “WICU was looking for a software provider that allowed our small credit union to compete with the bigger banks. CU*Answers offers more options at a better price. CU*Answers…
CU*Answers, the 100% credit union-owned, cooperative data processing CUSO, announced it has enhanced its photo ID verification process on the CU*BASE® core data processing system. The upgrade came as part of a CU*BASE general software release to online and in-house credit unions. CU*Answers stated the photo ID upgrade takes away the need for credit union…
CU*Answers, the West Michigan-based cooperative CUSO, announced it will be hosting three special events in March 2014. The events will center around accounting within the credit union industry and within the CU*Answers network of credit unions. The events will be held on March 25th and 26th in Grand Rapids, Michigan and will cover the following…
CU*Answers, the 100% credit union-owned cooperative CUSO, is putting the final touches on a new mortgage periodic statement required per Regulation Z as of January 31, 2014. Although many of our credit union clients meet the small servicer exemption and are not required to generate mortgage statements, we are ready for those who qualify per…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that that Ketchikan, Alaska-based Tongass Federal Credit Union (7,000 members; $67M in assets) has purchased an ownership block of shares and will become its first Alaska customer-owner during an upcoming data processing conversion. The credit union will be converting to the CU*BASE® core data processing…