CU*Answers, the 100% credit union-owned, cooperative data processing CUSO announced it’s partnering with Legacy Member Services to automate ordering of checks from its CU*BASE® flagship data processing software, as well as in It’s Me 247, CU*BASE’s online banking component. “We have enabled credit unions to help members open checking accounts online as a completely self-service…
100% credit union-owned, core data processing CUSO, CU*Answers, has announced the signing of Western Illinois Credit Union to a CU*BASE® core processing agreement. Darin Higgins, CEO said, “WICU was looking for a software provider that allowed our small credit union to compete with the bigger banks. CU*Answers offers more options at a better price. CU*Answers…
CU*Answers, the 100% credit union-owned, cooperative data processing CUSO, announced it has enhanced its photo ID verification process on the CU*BASE® core data processing system. The upgrade came as part of a CU*BASE general software release to online and in-house credit unions. CU*Answers stated the photo ID upgrade takes away the need for credit union…
CU*Answers, the West Michigan-based cooperative CUSO, announced it will be hosting three special events in March 2014. The events will center around accounting within the credit union industry and within the CU*Answers network of credit unions. The events will be held on March 25th and 26th in Grand Rapids, Michigan and will cover the following…
CU*Answers, the 100% credit union-owned cooperative CUSO, is putting the final touches on a new mortgage periodic statement required per Regulation Z as of January 31, 2014. Although many of our credit union clients meet the small servicer exemption and are not required to generate mortgage statements, we are ready for those who qualify per…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that that Ketchikan, Alaska-based Tongass Federal Credit Union (7,000 members; $67M in assets) has purchased an ownership block of shares and will become its first Alaska customer-owner during an upcoming data processing conversion. The credit union will be converting to the CU*BASE® core data processing…
CU*Answers announced its top ten software enhancements for 2013 today. These top ten were selected from experts within the company, including the CEO, the Electronic Document Strategies Manager, and the head of AuditLink division of CU*Answers Professional Services. Top on the list was the Targeted Tiered Services dashboard, which allows deep-dive analytics into a program…
CU*Answers, data processor to more than 200 credit unions nationwide, is currently finishing up a major upgrade to their core data-processing software, CU*BASE® GOLD. Among other enhancements that are part of the upgrade is a redesign of screens, including a more efficient use of space to make way for future menu options and features. For…
In an effort to drive more lending activity for its credit union owners, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced it will embark on a series of quarterly outbound call campaigns beginning in February. Each campaign is designed to drive member awareness of the credit union’s loan products and rates by targeting…
Even before all of the details of a potential data breach at a national retailer were known, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, said that its Xtension Call Center had already seen a significant increase in call volumes by concerned members. The CUSO, which handles inbound member service calls for more than…