CU*Answers, the 100% owned cooperative CUSO is providing warm hospitality amongst the arctic winter weather that has hit the Mid-West. Although, some meetings have been cancelled due to treacherous roads, other clients and staff have been able to have meetings as usual. CU*Answers has meeting rooms that are accompanied by a staff that is willing
Now that it has wrapped up assistance with the December 2013 Call Report, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it has experienced an increased demand for 5300-related support services. The service, which is executed by members of the CUSO’s SRS (“Shared Resources and Staff”) business unit, provided assistance for twenty-four
Executives at CU*Answers, the 100% credit union-owned cooperative data processing CUSO headquartered in Grand Rapids, Michigan, met recently to review new concepts submitted by associates as part of the Be An Innovator Program, native to CU*Answers. Randy Karnes, CEO at CU*Answers said about the group, “The innovators group at CU*Answers is designed to challenge to
CU*Answers, the 100% credit union-owned cooperative data processing CUSO, reminds credit unions of the importance of connecting to members wherever they are through online, mobile, and text banking. Julie Gessner, Sales Administrator at CU*Answers, says members appreciate the convenience and familiarity of the It’s Me 247 Mobile Text Banking program offered by CU*Answers. Enrolled members
CU*Answers, the 100% credit union-owned cooperative CUSO, recently announced the winners to its “My Favorite Things” contest, which was open to credit unions utilizing its core processing platform, CU*BASE®. In preparation for the final implementation of a large-scale programming effort to revamp the appearance of CU*BASE, the CUSO opened the contest to beta-testing credit unions
CU*Answers, the 100% credit union-owned cooperative CUSO, has announced that the deadline for its 7th Annual CU*Answers Video Contest has almost arrived, and all entries must be submitted by February 1. The video contest awards credit unions and their employees $1,500 for the categories of Best Video Idea and Best 30-Second Spot Idea. This year’s
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that the proprietary shared branching consortium Bearing its CUSO brand is in the process of adding three new credit union partners. Following the onboarding completion for H.P.C. Credit Union (Alpena. Michigan), Post Community Credit Union (Battle Creek, Michigan) and Kellogg Community Federal Credit Union (Battle
On January 23, 2014, CU*Answers, a 100% credit union-owned CUSO, held an annual corporate “Continuity Awareness Day” as part of their business continuity awareness and training program to help demonstrate the commitment at all levels for emergency response and continuity planning. For the purpose of this day, over 250 T-shirts were distributed and worn by
Tongass Federal Credit Union, based in Ketchikan, AK, recently signed on for eReceipts™ and eForms™ as part of the idocVAULT™ cloud based core image processing suite from eDOC Innovations. With eReceipts, tellers generate digital transaction receipts that are stored in the credit union’s eDocument database and hard copy receipts that are provided to members. eForms
Metro Credit Union, based in Chelsea, MA, is enhancing their internal efficiency with eDOC Innovations’ new integration solution, Automigrator. With Automigrator, credit unions can process lending or member service forms, ancillary documents, or documents that have been scanned by a thirty party into their DocLogic™ core image processing system. “Our CUSO acts as a laboratory