eDOC Innovations is excited to announce the release of our updated curriculum for the remaining 2014 fiscal year. The updated curriculum is engineered to enhance the quality of the educational content and minimize the course requirements to complete our software training. eDOC University is an educational training portal offering credit union owners, partners and peers…
Next week, CU*Answers, data processor to more than 200 credit unions nationwide, is set to release one of its most major software upgrades in years. The upgrade, termed ING – Improved New GOLD, will add a fresh new look to their core data processing software, CU*BASE® GOLD. Not only that, ING will make room for…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it has completed a two-week engagement that provided Battle Creek, Michigan-based Post Community Credit Union with inbound member service assistance from its Xtension Contact Center. The credit union enlisted the CUSO to help field inbound member service calls while its internal teams focused on…
In late November, the SRS Bookkeeping team from Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it would provide free assistance with year-end tasks to any credit union utilizing CU*BASE®, the core data processing suite deployed by sister CUSOs CU*Answers, CU*Northwest and CU*SOUTH. Upon completion of the projects, Xtend announced that a…
CU*NorthWest and Xtend Inc. (headquartered in Grand Rapids, MI), both Cooperative CUSOs within the cuasterisk.com network, are working together to better serve their clients. As part of a recent facilities expansion, CU*NorthWest expanded capacity to not only increase internal operations, but to host Xtend resources at its Liberty Lake, Washington location. The first Xtend service…
CU*Answers, the cooperative core processing CUSO, reported a record number of entries were submitted to their 7th Annual Video Contest. The entries from client credit unions staff totaled 23 for the Best Video Script idea and 10 for the Best 30-second Spot idea. The theme for this year’s contest is “Walking in your Member’s shoes”.…
CU*NorthWest, a 100% credit union owned cooperative CUSO has set the new price for an ownership share at $62,500.00. Each year the CU*NorthWest board of directors establishes the new stock price based on the audited financials from the prior fiscal year. Todd Powell, CEO of Spokane Firefighter Credit union and chairman of the board stated,…
Ravalli County and Bitterroot Community Federal Credit Unions have each signed 5 year contracts to use the core processing solution CU*BASE® GOLD. They will be the first Montana-based credit unions to utilize CU*NorthWest’s core processing product, CU*BASE. “We are excited to work with Ravalli County and Bitterroot Community FCU’s”, said Greg Smith, CU*NorthWest CEO, “both…
Ravalli County Federal Credit Union has becomes the latest client to purchase stock at CU*NorthWest. They are the 19th credit union owner of CU*NorthWest and the first Montana-based credit union owner at CU*NorthWest. “Our cooperative business model allows for an equal opportunity for ownership and voice, irrespective of member or asset size”, says Greg Smith,…
CU*NorthWest will participate in an annual user group event in Southern Californina to be held February 12th and hosted by RAFE Federal Credit Union. The event draws over 90% participation by California credit unions using the CU*BASE® GOLD core processing solution offered by CU*NorthWest. This annual event is a combination of user peer interaction with…