The Lender*VP Collections team at West Michigan-based core processor CU*Answers, has added yet another credit union that brings their total client list to 15. Horizon Utah Federal Credit Union has joined them in the quest for a better delinquency ratio. The 118 million dollar credit union based in Farmington, Utah, has over 11,000 members.

This new client marks an entry into a new geographic region for the Lender*VP Collections team.  “It is always a good feeling to get a new client,” stated Jerry Collins, Collection’s Manager. “It shows that our service is a value-add to the credit union industry and that we are doing the right thing.”  The Lender*VP Collections team can customize and tailor a collection program, including delinquencies and negative accounts, to fit any credit union’s specifications.