For Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, the final quarter of its fiscal year was a period of significant growth for its Member Reach e-communication business unit. According to the CUSO, its Member Reach services, which include member e-statement notifications, targeted member messaging, electronic newsletters and business-to-business marketing campaigns, generated more than…
On October 7, 2014, CU*Answers, a 100% credit union-owned CUSO, presented a 60 minute web-based Online University course for credit unions on Business Continuity and Disaster Recovery principles. The content presented focused on a phased approach to developing and implementing continuity and recovery strategies to manage and monitor operational risk. “The amount of effort invested…
In 2014 the Lender*VP Collections team at CU*Answers has expanded to two new states and now reaches 10 different states and has heralded 15 clients from those states from $13 to $184 million in assets. The Collections team supports Credit Union clients all over the country by using their experience and working with the Credit…
The Lender*VP team at CU*Answers played host to another Collections Roundtable on the 17th of September. This group of credit union clients meets regularly to discuss all types of issues, concerns, ideas, updates and new rules or regulations. They also discuss new training for the CU*BASE® core processing system they share. “Having an open forum…
CU*Answers, Inc., the Grand Rapids, Michigan-based cooperative co-operative CUSO, recently expanded its service offerings for credit unions that utilize its CU*BASE core data processing suite in an in-house deployment. These services, which are part of the CUSO’s Ops Engine product and services suite, are focused on providing remote daily, weekly, monthly or on-demand operations as…
CU*Answers has released several new lending tools that improve the processes for Escrow Analysis, Loan-to-Value Calculations, Collateral Re-Pricing and Packaging Loans to be Sold. These new tools will allow credit union lending teams time to lend, rather than spending time performing job tasks. Credit unions can now process escrow analysis for multiple escrow categories in…
Now credit unions can offer automated Skip-A-Pay programs for consumer loans that can generate income with little or no manual tasks. CU*Answers, a cooperative CUSO, is adding to their lending products a feature that will provide credit unions with eligibility rules, skip pay maximums by loan and by year, interest paid at member opt-in and…
CU*Answers, West Michigan-based core processing CUSO, announced that CitizensFirst Credit Union in Oshkosh, Wisconsin will be converting to its core platform, CU*BASE on November 1, 2014. Once this project to convert over 38,000 has been completed, the merger team will then merge in 2 other area credit unions currently on CU*BASE, Lakeview C U and…
On September 23rd, two CUSO partners – the Grand Rapids, Michigan-based cooperative CU*Answers, Inc., and the Yankton, South Dakota-based Site Four – hosted a “Self Processor Summit” for customer-owners that utilize the CU*Answers CU*BASE core data processing solution in an in-house deployment. The bi-annual meeting was held at Site Four’s Yankton data center. “It always…
CU*Answers is currently developing new budget tools that will allow for varied calculations for sections of an income statement, recognizing that each credit union approaches their budget process with varied perspectives. Each calculation method can be used within a working budget that provides as many what-ifs as desired. In the future, these tools will include…