West Michigan-based data processor CU*Answers is working on revamping its CU*BASE core platform menu system. In place of the traditional menu driven navigation, users will see a single, customizable home page with powerful search capabilities and new ways for organizing tools according to each person’s responsibilities and preferences. Borrowing techniques from the online tools that…
CU*Answers, a 100% credit union-owned CUSO, is getting ready for the new TILA-RESPA Mortgage Regulations. CU*Answers has been working on this project for over a year now by first meeting in June 2014 to understand the programming and compliance nuances of the regulations. The CUSO researched the impact the reg. change would have on existing…
Chatter Yak!, the Wisconsin based CUSO specializing in marketing, social media, website development and branding, shares remarkable results clients are experiencing using Yak! Tracker, their premium contest application. Yak! Tracker allows credit unions to run contests on social media platforms, and in doing so, generates loan volume, more fans and followers, an increase in engagement, and a…
Cooperative CUSO and core data processor, CU*Answers announced at their November 2014 CEO Strategy Conference the winners of the first CU*Answers Cost of Compliance contest. Now CU*Answers is wrapping up the entry period for its second Cost of Compliance contest. The first contest focused on developing a template to account for the cost of regulatory…
CU*Answers, the 100% credit union-owned cooperative CUSO, headquartered in Grand Rapids, Michigan, is gearing up for the conversion of Viriva Community Credit Union to the CUSO’s core data processing system, CU*BASE®. Located in Warminster, Pennsylvania, the $66 million-credit union serves over 9,600 members, and will convert from the Fiserv CUSA Reliance system in July. Viriva…
Mergers in the credit union industry seem like a way of life these days, and this year CU*Answers has noticed an uptick in that activity. The West Michigan-based data processor is presently scheduled to perform fifteen credit union mergers during the 2015 fiscal year running from October to September—the CUSO completed nine in 2014. Of…
Cooperative CUSO and core data processor, CU*Answers, recently hosted an education symposium for its South Dakota-based clients. CU*Answers held the event twice to accommodate attendees on the western and eastern parts of the state, with one held in Rapid City and the other in Sioux Falls. The education event focused on reviewing several tools in…
eDOC Innovations and CU*Answers have completed deployment of eDOC’s CheckLogic Manager item processing platform for in-clearing and two-day check processing for CU*Answers customers nationally. The partnership is the latest in a series of CUSO-to-CUSO agreements for eDOC, and further builds on the cuasterisk.com collaboration and operational processing network. “This partnership is a template for CUSO-to-CUSO…
CU*Answers announced that the May “Tricks of the Trade” webinar, held May 19, 2015, featured documentation on the new write-off and charge-off tools that were added with the 15.0 CU*BASE® release. The webinar series highlights documentation from the “Tricks of the Trade” newsletter series, a monthly publication designed to help CU*Answers clients learn more about…
While credit union mergers have become commonplace, CU*Answers, a 100% credit union-owned core data processor, is happy to announce that a new institution has joined the ranks of credit unions. The Finest Federal Credit Union opened its doors for the first time on May 15, 2015, and will serve a field of membership that includes…