If you don’t have the time or resources to handle your financial institution’s social media, outsourcing may be the solution for you. Chatter Yak! understands that a lot of community banks and credit unions have a marketing department consisting of a single staff person. In these cases, it’s hard enough to keep up with the demands…
In an effort to enhance credit union processes for maintaining sound and secure holdings, West Michigan-based CUSO CU*Answers has recently released enhancements to the written off loan features on its core processing system. Client credit unions have asked for a better way to analyze their loss portfolio and CU*Answers listened. With its most recent software…
On June 16th, Xtend, Inc., the Michigan-based multi-owned cooperative CUSO, welcomed over one hundred credit union professionals to its 13th Annual Stockholder Meeting at the JW Marriott Hotel and Conference Center in Grand Rapids. The meeting, which was open to not only customer-owners, but also clients and visitors, was the largest such event in Xtend…
Earnings Edge, the solutions division of the 100% credit union-owned CUSO, CU*Answers, attended the 2015 Leadership Conference in Grand Rapids, Michigan. The conference saw leadership teams from 96 credit unions attend, and Earnings Edge staff engaged with many of them throughout the two days of activity. “Being a Cooperative CUSO isn’t just something we say,”…
CU*Answers, a 100% credit union-owned CUSO, held their 2015 Annual Leadership Conference and Stockholders Meeting on June 17th at the J.W. Marriott Hotel in Grand Rapids, Michigan. The event brought together credit union leadership from across the country for a briefing on the organization’s overall direction and major projects in the works for the coming…
At its 2015 Leadership Conference on June 17th, CU*Answers recognized Element Federal CU in Charleston, West Virginia, and its CEO, Linda Bodie, as the winner of the 5th annual “Spirit of CU*Answers” award, for the credit union’s aggressive efforts to expand the online retail experience for its members. “I seldom see a ‘start today’ attitude…
Throughout the month of June, AdvantageCIO, the strategic technology consulting group at CU*Answers, has been encouraging and assisting in-network credit unions eligible for the $7,500 NCUA fraud and cybersecurity initiative grant to take advantage of this opportunity window and assess and improve their current security posture. “Cybersecurity and resilience are serious economic concerns rapidly spreading…
The 100% owned CUSO hosted their 24th Annual Golf Outing at Saskatoon Golf Course in Alto, MI on June 18, 2015. This event concluded the CUSO’s week long events during the Leadership Conference Week. The Leadership Conference ran from June 16-18, 2015. The week’s events were held at the JW Marriott, in downtown Grand Rapids,…
CU*Answers Network Services (CNS) has announced a follow up to the first IT Boot Camp held at CU*Answers headquarters in Grand Rapids, Michigan, earlier this spring. The two-day event provides participants with an in-depth understanding of common troubleshooting related to their CU*BASE® core platform installation, best practices for managing the credit union’s network, and more.…
CU*Answers Network Services (CNS) has received SSAE 16 SOC 1 type 2 certification for the period of July 1, 2014 through December 31, 2014. “In a marketplace that has many IT service providers offering similar sets of solutions and capabilities, it’s validation that CNS is fulfilling our service obligations to clients, and that the offerings…