CU*Answers is rolling out a quicker way to log cross sales opportunities. With the release of CU*BASE 15.2 upgrades, credit unions will be able to activate the new cross sales shortcuts so that member service representatives and tellers can enter a cross sales opportunity right from the Inquiry and Phone Operator options of CU*BASE. For…
CU*Answers, the 100% credit union-owned CUSO, announced that with the upcoming release of CU*BASE® 15.2, credit union will be able to perform a tri-merge credit report pull through CBCInnovis. With this new ability credit unions will be able to combine data from several credit report pulls into one average, merged score. Client credit unions will…
Previously in the CU*Answers CU*BASE® core data processing system, credit unions can configure up to nine loan delinquency fines. Delinquency fine codes are attached to a loan account and are used to determine when and how fines should be assessed should the loan become delinquent. With the new release of CU*BASE 15.2, coming on October…
In its newest release of core product CU*BASE®, CU*Answers is giving its credit unions the ability to set a fee cap for automated non-returns (Courtesy Pay). CU*Answers recognizes Courtesy Pay fees can be an important source of income for a credit union, however, increased occurrences of member overdrafts, as well as increased scrutiny from consumer…
West Michigan-based cooperative CUSO, CU*Answers, and network partner Xtend are working on a program for sharing employees during peak demand. Xtend, a sister company of CU*Answers, conducts member facing services for credit unions and has grown quickly over its eight years in business. To meet rising demand, including sudden spikes in the volume of work,…
Lower East Side People’s Federal Credit Union was featured recently in an article celebrating Community Development Credit Unions and their role in giving opportunities to the underserved communities in New York City. Linda Levy, CEO of Lower East Side People’s FCU, was quoted in the article saying, “Obviously, the Lower East Side has changed a…
Chatter Yak!, the Oshkosh, Wisconsin-based CUSO specializing in loan lead generation software, marketing, social media, website development and branding, announced that it has established a strategic partnership with FI-Mobile, a leading provider of modern digital banking solutions. This partnership is historic as FI-Mobile is currently the only mobile banking application provider integrating Chatter Yak!’s loan…
“Members as Co-Creators: Connecting with our Owners” is the theme of CU*SOUTH’s address at the National Coalition of Firefighters Credit Unions Annual Meeting in Nashville this week. Focused on the needs of credit unions serving firefighters and their families, the Coalition brings together firefighter volunteers and CEOs for four days of networking and education. “Great…
In the spirit of continuous training, knowledge expansion, and toolset advancement, CU*Answers recently offered a class for credit union lending, accounting, and management teams on how to perform write offs and charge offs in the CUSO’s flagship core processing product CU*BASE®. This was a compliment to their recent loan processing upgrade that added fifty-two data…
AuditLink, the audit and compliance division of the West Michigan-based CUSO CU*Answers, announced that Jim Vilker, head of the division, has passed the Certified Anti-Money Laundering (CAMS) exam. “Passing CAMS has been a professional goal of mine for many years,” said Vilker. “After attending the ACAMS international seminar in Las Vegas last year it became…