CU*Answers, a 100% credit union-owned cooperative CUSO, is pleased to announce that they are offering a new training tool for their clients, the CU*BASE® Custom Training Edition (CTE). Laura Welch-Vilker, VP of Client Services and Education said: “CTE is a new alternative to the shared simulated training environment currently used by all CU*Answers online clients.…
CU*Answers, the 100% credit union-owned cooperative CUSO, and its cuasterisk.com network partners CU*NorthWest and CU*SOUTH, are proud to announce that the core data processing system CU*BASE now exceeds 260 credit unions in 36 states, with a combined 2.2 million members processed daily. This includes a record 20 new CU*BASE conversions completed during the 2015 fiscal…
The West-Michigan based cooperative CUSO, CU*Answers, is pleased to announce that one of their Client Services and Education Team members has taken a position on the CU*Answers Web Services Team. “The Client Services and Education Team is a great place for an individual to begin their career at CU*Answers,” said Laura Welch-Vilker, VP of the…
CU*Answers, a 100% credit union-owned core data processor, has announced the signing of newly formed ELCA Federal Credit Union to a CU*BASE® agreement. The Chicago-based credit union is taking advantage of the cooperative CUSO’s “Starting a Credit Union with CU*Answers” program, which provides free CU*BASE data processing services to new credit unions for an initial…
The West-Michigan based cooperative CUSO, CU*Answers, is pleased to announce that the 2016 Education Catalog is complete and has been mailed to their clients. CU*Answers strives to deliver the catalog prior to the beginning of each calendar year in an effort to give their clients time to design their own annual training program based on…
CU*Answers, the West Michigan-based core data processor, announced that it had recently converted the Commonwealth Utilities Employees Credit Union (Marion, MA) to its CU*BASE® processing platform. The credit union deployed the CUSO’s CU*BASE service bureau processing solution, including a wide array of member self-service features. Commonwealth Utilities Employees also implemented the CU*Spy online document image…
CU*Answers, a cooperatively-owned CUSO, and Payveris, a next generation online mobile digital payments company, have recently partnered to provide a fully integrated online banking and payments experience to client credit unions and their members. This partnership leverages Payveris’ modular, API-driven digital payments platform and further strengthens CU*Answers’ member-focused online banking services suite. As a part…
Utah Heritage Credit Union has upgraded their DocLogic system and renewed their contract with eDOC Innovations. Utah Heritage has been a customer and partner of eDOC for fifteen years, participating with the CUSO as a strategic technology partner for the credit union’s digital transaction management solutions. “I have appreciated working with Utah Heritage Credit Union…
eDOC Innovations is pleased to announce the promotion of Karl Johnson to Assistant Vice President of Client Development and Quality Control. In this new role, Karl will be responsible for the day-to-day operations of the client services, working with other managers to ensure that the CUSO is meeting the current and future needs of our owners…
CU*Answers, the West Michigan-based core data processing cooperative, announced that it recently completed converting Monroe County Community Credit Union (Monroe, MI) to its CU*BASE processing platform. CU*Answers said the credit union implemented the CU*BASE SaaS processing solution, which offers a combination of deep core functionality embedded with an array of member self-service capabilities. Several of…