What’s 4,400 miles between friends? In the spirit of collaboration, Joseph Lao, eDOC Innovations’ Manager of Business Development, traveled 8,800 miles, out and back from Vermont, to join in support of the Spirit of Alaska Federal Credit Union at the Alaska Credit Union League’s annual meeting. As a CUSO, eDOC Innovations strives to work with…
What began as a fun event to promote employee health and well-being and to get their people moving, eDOC Innovations’ No Lazy Days in May Step Challenge turned into a highly accelerated and motivating competition. With PTO as the grand prize incentive and a charitable donation, eDOC Innovations’ staff walked nearly 8 million step during…
Diversified Members Credit Union, based in Detroit, Michigan, has partnered with eDOC Innovations to adopt their DocLogic mobile enterprise digital transaction management (mDTM®) solution. eDOC’s mDTM solution is designed to remove friction in the digital transaction business process and provides state-of-the-art automation and management capabilities for all of the credit union’s digital transactions. Mobile enterprise…
As the risk of data breach and fraud looms large in the credit union industry, cybersecurity and resilience are becoming an increasing focus in the operations of credit unions and their core processing providers. In response to the FFIEC and examining body’s expectation for each credit union’s senior management team and board of directors to…
Allegan Community Federal Credit Union, located in Allegan, Michigan, has become the newest owner of West Michigan-based cooperative CUSO, CU*Answers. The $34 million credit union represents approximately 6,500 members. Allegan Community FCU becomes the 128th current CU*Answers credit union owner. Scott Page, CU*Answers EVP said: “With five new owners already added during the 2016 fiscal…
CU*Answers staff have been actively preparing for the 2016 Leadership Conference that will begin in a few weeks. This year’s theme is “Redefine Everything Credit Union.” Registration has closed and the CUSO is expecting large numbers of credit union professionals from around the country to come. To find more information about the conference and golf…
“We had an amazing turnout this year,” said Marsha Sapino, AuditLink Assistant Manager. “We filled our training room to its capacity. Turnout was so high in fact that next year we will be moving the event off-site and will open up the invitation to individuals outside the CU*Answers client network as well.” The full day…
CU*Answers has teamed up with eDOC Innovations to provide credit unions an inexpensive option to archive their corporate documents. Documents like board minutes, HR files, insurance policies, contracts and committee minutes will be able to be stored in a secure location apart from the credit union’s member data. Including a small computer, scanner, and specialized…
CU*Answers has opened an online store for its Internet Retailer Support Center, a new support desk for credit unions looking to expand their virtual channel marketplace. In the online store, credit unions can purchase CU*Answers-developed products such as customizable mobile banking apps that will help them meet their members’ needs not just as a credit…
CU*NorthWest, the Liberty Lake, Washington-based cooperative CUSO, announced that it has added a new credit union owner. The latest investor is Printing Industries Credit Union, located in Riverside, California with $24.1M assets and 5K members. “Our cooperative business model allows for an equal opportunity for ownership and voice, irrespective of member or asset size,” said…