CU*Answers, a 100% credit union-owned core data processor, released a new video customization service that allows credit unions to brand member-facing videos. Credit unions can select between basic or deluxe packages. The basic service incorporates the credit union’s logo instead of the standard It’s Me 247 branding, plus text customization. The deluxe package includes the…
CU*Answers, a 100% credit union owned CUSO, celebrated International Credit Union Day. Celebrated on the third Thursday of each October, CU*Answers joins credit unions and associations reflecting on and celebrating the hard work that credit unions put towards providing Americans with high quality services. CU*Answers showed appreciation to their employees by having refreshments and snacks…
CU*Answers, a 100% credit union-owned CUSO, headquartered in Grand Rapids, Michigan, is once again running four quarterly contests in 2017 for credit unions to offer their members a chance to win a prize by enrolling in credit union services. The program targets products and services such as bill pay, debit cards, mobile banking, and e-statements.…
CU*Answers, a 100% credit union owned CUSO, headquartered in Grand Rapids, Michigan, recently announced that it had remodeled its CU*OverDrive marketing campaign service for 2017. While in the past the inexpensive service offered marketing materials for generic services monthly, the revamped service will allow for customization options by credit union. Each month, participants will be…
CU*Answers recently released the latest in its line of electronic storage options for its credit union clients: MyCorporateVault. Sold exclusively through the CU*Answers Imaging Solutions brand, MyCorporateVault is different from other storage products the data processor has developed in that it was designed for storage of credit union data, not member data. Using this new…
Following the approval of their interim financials by the Board of Directors, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced its 2016 fiscal year results to stockholders and clients. The results for the fiscal year, which ended on September 30th, reflected strong growth over its record 2015 performance despite a period of internal…
On October 24, CU*Answers Imaging Solutions hosted a webinar on designing an imaging strategy for the credit unions in their network. 36 credit unions in all took part and learned all about the “dos and don’ts” of designing a good imaging strategy. The webinar was hosted by John Beauchamp, VP of Professional Services – Imaging…
On October 26, the CU*Answers Imaging Solutions team hosted a round table webinar for credit unions subscribing to their release management service. Release management service is available to credit unions that leverage an in-house imaging solution provided by CU*Answers. The service provides updates to these credit unions’ in-house imaging systems, moving the burden of keeping…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, welcomed Matt VandeWater to the company as its new Call Center Manager. VandeWater, a former Account Executive at Xtend’s sister CUSO CU*Answers, heads a team that now includes nearly fifty credit union professionals serving more than sixty clients across the country. Commenting on VandeWater joining his…
AuditLink, the auditing and compliance division of CU*Answers, and G2Link, a firm which helps financial institutions automate their vendor compliance monitoring, is offering a web conference on November 29th, 2016. The web conference is designed to review the latest regulatory requirements, guidelines and best practices for vendor compliance management. “Due to recent regulatory changes, vendor…