CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, recently began a project to help Appleton, Wisconsin-based Prospera Credit Union deploy new production and high availability backup servers that power its in-house CU*BASE® core data processing system. During the project, CU*Answers and Prospera technical teams will perform a migration of the core system to a…
CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, announced to its internal teams and business partners that the 2018 annual sales meetings would be held over a two-and-a-half-day period from July 31st through August 2nd. The meeting will once again be held at the Watermark Country Club in Grand Rapids, Michigan. “With nearly fifty…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it has added another credit union owner. Affinity Credit Union of Des Moines, Iowa, became the newest stockowner and is the CUSO’s 82nd owner. Xtend Board Chairman Mark Richter commented: “The board is pleased to welcome Affinity Credit Union to our CUSO ownership pool.…
For eDOC Innovations, 2017 was a breakout year for its eDOCSignature solution, a comprehensive digital transaction management platform. Since its release in February 2016, more than 100 credit unions have adopted eDOCSignature. Credit unions committed to digital transformation are now providing greater convenience and more comprehensive service to their growing community of mobile members. Credit…
First General Credit Union recently launched a new website. The new design is responsive and has many great features such as a quick loan link, featured rates, and integrated site search. This new website greatly improves member experience by providing a modern design that will work on any device – large or small. By utilizing…
Wolverine State Credit Union recently launched a new website. Designed by the CU*Answers Web Services team, the new design is responsive and has many great features such as featured rates, shared branching/ATM search, a direct login widget for online banking, and integrated site search. The new website greatly improves member experience by providing a modern…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned CUSO, announced the dates for its annual leadership conference and stockholders meeting, which will be held June 26th. Xtend is celebrating its 15th year in business this year. Growing from its original offering of shared branching services, Xtend now offers back office bookkeeping, contact center and communications related…
The CU*Answers Item Processing team works closely with eDOC to facilitate the implementations of all CheckLogic software, provide software training, monitoring file uploads and ongoing Level I support. eDOC Innovations now offers several clearing house options for check images captured using eDOC’s CheckLogic software. Users of CheckLogic branch, ATM, merchant, or mobile RDC can now…
Each year following the completion of a third party financial audit, the CU*NorthWest board of directors evaluates the net bottom line and makes decisions on how to best extend returns to owner/customers. CU*NorthWest had a record year in fiscal 2017 (ending 9/30/2017) and not only paid the budgeted return, but was able to add an…
It’s hard to contemplate closing your credit union right after the first of the year, but if there is no internet or phones, what can you do? For Cheney Federal Credit Union, located in Cheney, WA, when an uncapped conduit pipe caused flooding in their electrical room, it meant thinking fast and relocating quickly. On…