CU*Answers announced its Developer’s Help Desk (DHD) initiative is steadily growing as the volume of Design Studio (custom software) project requests being submitted completed continues to rise. For the first fiscal quarter of 2018, 53 Design Studio projects were fully completed, which represented over 1,100 programming hours. The volume of Design Studio project requests received…
SPE Federal Credit Union launched a new website today that was designed and implemented by CU*Answers. The new website uses modern design which makes it viewable on phones, laptops and desktops. The color scheme stays consistent with the previous site with two shades of green and contrasting white. The home page features rotating banners for…
The Lender*VP division of CU*Answers added yet another client to their growing list. $214M Vacationland FCU signed up for the service bringing the total clients for CU*Answers to 19. “We have clients all over the country now, but we really have a large concentration in the Midwest area,” commented Jerry Collins, manager of the fast-growing…
Awakon Federal Credit Union launched a new website today that was designed and implemented by CU*Answers. The website features a clean, modern design with a blue and white color scheme. The home page features rotating banners for current promotions. It also features large buttons for quick access to frequently used links on the site. A…
OpsEngine, the operations and data center group that handles daily processing for CU*Answers, has just completed improvements to member draft and corporate draft processing. “Our Programming team reworked the process and we were able to take advantage of automation tools,” said Todd Underhill, OpsEngine operations manager. “This allowed us to cut the processing time for…
Xtend’s marketing campaigns have started the 2018 year off with a very strong first quarter. The CUSO’s annual marketing campaign solution, RevGen, has been particularly successful, assisting in driving large numbers for credit card applications and balance transfers. Kent County Credit Union saw its credit card applications more than double during the RevGen campaign period…
AuditLink, the audit and compliance division of CU*Answers, has seen an uptick in interest in their daily log management services as credit unions look to send those tasks offsite. The team signed its 81st client this week and has had 11% growth in the last six months. AuditLink daily log management services include monitoring of…
CU*Answers today published a list of tips for how credit unions can use the CU*BASE® GOLD core processing platform to comply with new rules issued by FinCEN under the Bank Secrecy Act. Among other things, these new rules require financial institutions to identify and verify the identity of the beneficial owners of all legal entity…
CU*Answers announced that $70M Ponca City, Oklahoma-based Cherokee Strip Credit Union (CSCU) recently executed a contract to change its existing core data processing platform to the CU*Answers CU*BASE® system, the CUSO’s flagship solution. CSCU CEO Johnny O’Hare noted that while their legacy system had served them well in the past, a more collaborative and integrated…
CU*Answers, the 100% credit union-owned data processing CUSO, is enhancing its accounts payable software in the CU*BASE data processing system following feedback from a batch of accounts payable enhancements implemented with the 17.10 CU*BASE release. “Our client feedback is a big part of the software development life cycle here at CU*Answers,” said Scott Collins, EVP…