CU*Answers is rolling out a new indirect loan enhancement to its CU*BASE® core data processing solution. With the upcoming 17.08 release, processing a credit union’s indirect loans will be much easier. Indirect loans are now listed in a new Indirect Dealer dashboard where they can be viewed, updated or deleted. Credit union staff won’t need…
Located in Manistee, Michigan, Filer Credit Union has chosen CU*Answers Network Services (CNS) as their managed technology partner, utilizing the Complete Care management services offering. The Complete Care service is specifically focused on the unique needs of credit unions and encompasses both day to day operational and strategic IT needs into a single unified technology…
The Lender*VP Collections division of CU*Answers added yet another client to its growing list. Minnesota-based Wakota Federal Credit Union enlisted the team’s services bringing the total clients for Collections to eighteen. The team has clients nationwide, primarily concentrated in the Midwest area. “We love it when clients have heard of us,” said Jerry Collins, collections…
CU*Answers Imaging Solutions has partnered with eDOC Innovations and Virtual Strongbox to hold contests to create a friendly competition between credit unions utilizing their products to encourage them to adopt a culture Internet Retailing with members. This involves eSigning documents with members, closing loans remotely and exchanging documents in member’s virtual strongboxes available in online…
Aragon Research named eDOC Innovations as a Hot Vendor for DTM in 2018 in their June 7th Research Note 2018-24 issue, “Who are the Digital Transaction Management providers and how will they evolve?” Digital Transaction Management (DTM) is the technology that fully automates the digitalization of document-based workflows and transacts the data between customers and…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next Get Connected series with Annalyn Hawkes and Thomas Hull from the Asterisk Intelligence team. Get Connected is a monthly webinar series focusing on CU*Answers Management Services and the people who drive them. These brief 30-minute sessions will introduce participants to CU*Answers Management Services and…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it has added another credit union owner. $257M 1st Community Federal Credit Union (San Angelo, Texas) purchased an ownership block of 200 shares to become the CUSO’s 80th owner. Xtend CEO Liz Winninger commented: “Xtend is pleased to welcome 1st Community FCU as the…
Xtend, a West Michigan based cooperative CUSO, has announced that it will be hosting its first ever contact center roundtable. The September 18th event is open to credit union contact center professionals around the country. Participants will discuss and share trends, challenges and best practices. The event will be held at Xtend’s headquarters in Grand…
West Michigan CUSO CU*Answers announced that the July Cooperative Campaign has been sent out to participating credit unions. The July campaign features auto loan creative to entice members to look in to and apply for auto loans at their local credit union. With a variety of creative to use credit unions can market themselves to…
OpsEngine, the production center for CU*Answers, is proud to announce and welcome Azem Nukic to the position of Operator. Mr. Nukic brings with him nearly 20 years of detail-oriented service, formerly with Sunhill as well as Knape and Vogt. “Azem brings with him a strong focus on quality management that meshes well with our goals…