The Lender*VP Collections team announced that it has increased the number of clients it serves nationwide by 35% since February. “It has been a fun and wild time getting all these new clients on board and getting support staff to handle the volumes,” said Jerry Collins, collections manager. “The word is really getting out about…
West Michigan-based cooperative CUSO Xtend recently announced its second quarter outbound marketing campaign performance continued to improve. Xtend’s Q2 of the RevGen program wrapped up busier than any previous year’s. Xtend completed over twenty campaigns for participating clients, and 34,000 members participating in targeted products, offers, and services at partner credit unions. This year’s program…
CU*Answers’ July “Tricks of the Trade” webinar featured resources to assist clients with learning more about the 18.07 CU*BASE and 18.07 online banking releases. Highlighted features included more information on card activity controls, the ability for member to access forms to sign remotely sign directly from online banking, and new messaging members will see when…
The cuasterisk.com network of CUSOs has announced the creation of Variable Ventures. Variable Ventures is an exciting proof of concept, taking the power of network design and collaborative dynamics to a new level of incubation for innovation development and investment. Variable Ventures has engaged industry veteran, Vic Pantea, to participate in transitioning this consortium into…
CU*SOUTH announced that Northwest Arkansas FCU has joined the CUSO network. “Credit unions today must be able to compete with the big banks by offering products and services that enable broader access to a diverse selection of member services,” said Becky Whitted, CEO of Northwest Arkansas FCU. “Our partnership with CU*SOUTH allows our credit union…
CU*SOUTH is partnering with Auto Link to offer a new tool to help credit unions boost their retail presence as members shop for cars and protect the financing opportunity. Research shows that credit union members spend an average of fourteen hours online searching for a new car. As they shop, members are flooded with quick…
The Lender*VP Collections team at CU*Answers has added yet another client to their list. $51M NorthPark Community Credit Union enlisted the team’s services in the quest for a better delinquency ratio. Jerry Collins, collections manager said, “this shows that our product is a value add to the credit union industry and that we are doing…
CU*NorthWest, the 100% credit union-owned cooperative CUSO, announced today that BeFit Financial Federal Credit Union in Vacaville, California has signed with CU*NorthWest moving from Fiserv CUSA. The $39 million-dollar credit union represents approximately 3,900 members. CU*NorthWest is extremely pleased to be adding an additional California client. Bobbie Adams, CEO of BeFit Financial FCU said: “When…
Xtend, Inc., a Grand Rapids-based execution CUSO, presented at the annual CU*NorthWest user group conference in early July, held in Spokane, WA. The two CUSOs have been partnering together for just over a decade. The conference is a three-day event, where CU*NorthWest clients can hear about the year ahead and collaborate with their partner CUSOs…
Ocala Community Credit Union, based in Ocala, Florida, has entered a new chapter in its banking history by deploying its new It’s Me 247 Mobile App from CU*Answers, fully integrated with eDOC Innovations’ remote deposit capture solution, eDOCMobile RDC. Serving its 2750 members, Ocala Community CU is leveraging the power of CUSO patronage and collaborative design.…