CU*Answers, the 100% credit-union owned cooperative CUSO, announced the 2020 Cooperative Campaign, a marketing opportunity for participating credit unions to have a low maintenance, inexpensive, and professional digital marketing solution. These monthly campaigns give the capability for credit unions to increase membership size, let members know about products and services, as well as other marketing…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that Mishawaka, Indiana-based TLCU Financial becomes the newest equal owner on October 31st. By securing an ownership block of shares, TLCU Financial became the first credit union to become an owner during the CUSO’s 2020 fiscal year. Scott Collins, EVP of national sales and marketplace development for…
CU*Answers, the 100% credit union-owned data processing CUSO, attended the 85th Kentucky Credit Union League Annual Convention in Lexington, KY for the first time ever. In addition to networking with over 150 credit union attendees, CU*Answers also participated in the opening dinner & entertainment on Wednesday night. As CU*Answers enters its 50th year, it was…
The West-Michigan based cooperative CUSO, CU*Answers, recently announced that as of October 7, the Client Services and Education Team has promoted team members within their team. Monica Boguszewski, Client Service Representative II, has been promoted to Account Executive. Jenn Baker, Client Service Representative I, has been promoted to Client Service Representative II. VP Laura Welch-Vilker…
The Client Services and Education Team of cooperative CUSO CU*Answers recently celebrated the retirement of Martha Anderson-Ford who worked as an account executive since 2017. “Martha has been a valued member of the Client Services and Education Team since she joined, cleaning up our guidebooks and best practices, escalation procedures, transition documentation, all while assisting…
In mid-September 2019, the North Central Area Credit Union team was visited by the Earnings Edge and Lender*VP teams from CU*Answers to help them assess their overall operations and to identify pieces of the CU*BASE software suite that may not be currently used by the credit union. This is facilitated through a tune-up offering that…
Congratulations to AdventHealth Credit Union on their new website launch! Their site has a very clean and professional feel, with several handy features for its members. The credit union added a mega menu to organize all their products and services, as well as a modern login widget for online banking. The landing page features themed…
In late September 2019, CU*Answers Vice Presidents Keegan Daniel and Jim Vilker met with a group of over fifteen credit unions from across the country to discuss CU*BASE fraud database tools. Jim Vilker is leading the charge related to the credit union’s compliance agenda, while Keegan Daniel is leading the charge related to proving the…
In the summer of 2019, Cincinnati Ohio Police Credit Union tapped into the expertise of the Earnings Edge team to work with them on developing a robust cross sales initiative with their staff. The Cincinnati Ohio Police Credit Union team was looking to provide their staff with more options for tracking, referring, and finalizing the…
The West-Michigan based cooperative CUSO, CU*Answers, recently announced that the Client Services and Education Team will add another client services representative to the team. Jaclyn McDonald, formerly with Client Services & Education as receptionist/administrative assistant, will join the team as a full representative. The Client Services and Education team has also hired Danata Paulino as…