CU*Answers has recently announced that this year’s Disaster Plan Test will be performed from the IBM Business Recovery Center at the Sterling Forest Facility in New York to enhance its testing capability at numerous IBM locations.
With the recent 11.0 CU*BASE release enhancement, CU*Answers announced the addition of a single sign-on for ProDOC and CU*BASE. ProDOC is the interface used with CU*BASE to capture electronic photo IDs as well as to retrieve the ID image when users select the Verify ID button during the member transaction process.
The 100% credit union-owned CUSO known for its core data processing suite CU*BASE, has recently said that its newest procedural Help system, ‘Show Me the Steps’, now includes more than 100 step-by-step directions for how to process commonly-performed tasks on CU*BASE, instantly giving staff a way to shorten the learning curve – especially for self-starters.
West Michigan based CUSO CU*Answers has recently released several enhancements to its relationship pricing tools in its flagship data processing software, CU*BASE.
West Michigan-based CU*Answers has recently added a full-color PDF export tool to its flagship data processing software, CU*BASE. The PDF export tool was added so credit union management and staff can easily create a full-color snapshot of their favorite statistics and dashboards in just a single-click.
CU*Answers has announced that with the 11.0 CU*BASE Upgrade, e-Alerts are changing to a new “near real-time” process, which eliminates the manual process Self Processing credit unions use to send the messages on demand and adds a new subsystem that automatically sends emails as needed throughout the day, according to the chosen schedule.
CU*Answers has announced that the 11.0 CU*BASE Release includes an exciting new feature for those credit unions utilizing the embedded 5300 Call Report Tool. A new dashboard accessed from the Management menus calculates key NCUA financial ratios using the data from quarterly CU*BASE Call Reports.
WESCO Net, a leading network solutions integrator and division of CU*Answers, has expanded CU*Answers’ core high availability network to their new data center facility in Muskegon, Michigan. As part of the expansion, CU*Answers’ high availability Power-I system has been relocated from Grand Rapids to the new data center.
On February 13, 2011, CU*Answers successfully tested its high availability computer system from its new Muskegon, Michigan data center. CU*Answers has used high availability computer systems since 2002 to protect credit union member data and typically live tests its systems three to four times per year. This is the first test of the process since…
CU*Answers, a core processing CUSO, and McQueen Financial Advisors, an SEC-registered investment advisory and Asset Liability Management (ALM) provider, have agreed to an alliance to improve the ALM processes and reporting for their clients. With this alliance, the two firms have raised the bar for their mutual clients, and their own capabilities, through data sharing,…