CU*Answers eDocument strategies team manager John Beauchamp recently visited Besser Credit Union in Alpena, Michigan to assist them with their eDocument strategy planning. As a result, the credit union learned of eDocument tactics that lead to operational efficiencies. They also learned how these efficiencies can subsequently improve member service and even attract new members as…
CU*Answers is pleased to announce that all supported EFT Vendor Mandates for Fall 2012 have been completed. These mandates are part of the efforts that CU*Answers takes pride in providing to their credit unions so that card and transaction processing for ATM, DEBIT and Credit portfolios are secure and reduce fraud risk. The EFT marketplace…
CU*Answers, a 100% credit union owned CUSO, today announced general availability of end-to-end PC-to-host session encryption which protects all network interactions between the credit union’s PC workstations and the host computers at CU*Answers’ data centers. The technology uses industry standard SSL encryption which makes data unreadable to any attacker that may be able to capture…
West Michigan-based data processor, CU*Answers, announced two upcoming Regional Training Events for all core data processing clients. The first event is set to take place on October 17th in Sioux Falls, SD. The second training event will be held on October 24th in Madison, WI. CU*Answers stated the focus of both training events is to…
CU*Answers, a 100% credit union-owned CUSO, announced to its client credit unions that it’s a breeze to complete a 5300 call report using the CU*BASE core processing platform. Over 50% of the credit unions on the CU*BASE system have adopted the 5300 call report tool, and CU*Answers says their goal is to have 100% of…
CU*Answers, the West Michigan-based core data processor, has announced the release of its second quarterly Grand Opening Kits for credit unions. The “GO” kits are designed to provide credit unions with cheap, professionally-designed marketing collateral in a box. The first kits, released in June, gave credit unions a variety of collateral to help them introduce…
CU*Answers, West Michigan based core processing CUSO, announced that its Delivery Services team completed its fiscal year in September. The team managed ten new client conversions, one de novo credit union opening its doors, and seven mergers for existing CU*BASE® clients in 2012. The net increase in the number of members served resulting from these…
CU*Answers, a West Michigan based CUSO, announced it had hosted and facilitated Board planning sessions for two of its client credit unions. Meijer Credit Union of Grand Rapids, Michigan was held on September 17, and Lake Huron Credit Union of Saginaw, Michigan was held on September 21-22. CU*Answers offers its facilities for credit unions and…
West Michigan based CUSOs, CU*Answers and Xtend, announced that they had concluded the Annual Joint Planning Session. The event was held August 21-23, 2012, at the J.W. Marriott in Grand Rapids, Michigan. This key event is a joint opportunity for board members and leadership teams to participate and review the upcoming year’s business plan and…
CU*Answers eDocument strategies team manager John Beauchamp recently visited Besser Credit Union in Alpena, Michigan to assist them with their eDocument strategy planning. As a result, the credit union learned of eDocument tactics that lead to operational efficiencies. They also learned how these efficiencies can subsequently improve member service, free up storage space (and the…