CU*Answers, the West Michigan-based cooperative CUSO, recently announced that it will begin running weekly OFAC scans for all credit unions on its online data processing solution. Previously, credit unions would have to use a batch scan feature within the CU*BASE® platform to ensure they met with Patriot Act compliance. Beginning January 31st, CU*Answers will eliminate
CU*Answers, the cooperative core processing CUSO, reported a record number of entries were submitted to their 6th Annual Video Contest. The entries from client credit unions staff totaled 22 for the Best Video Script idea and 18 for the Best 30-second Spot idea. A committee will review the entries, select winners, and engage Grand Rapids
West Michigan based data processing CUSO, CU*Answers announced it will be deploying the latest software upgrade to its flagship data processing software in the near future. The CU*BASE® 12.4 Software Upgrade will be sent to all service bureau clients on February 10th and to in-house clients on February 18th. CU*Answers stated the 12.4 Software Upgrade
The West-Michigan based cooperative CUSO, CU*Answers, announced they have migrated all of their EasyPay®, powered by Fiserv, bill pay clients to a newer Cooperative Model. Fifty-three credit unions migrated from individual sites to the Cooperative Model and was the largest movement of member bill pay accounts of this kind for CU*Answers. “This move allows CU*Answers
CU*Answers Web Services recently launched a new website for the Xtend Board of Directors. This new website is based on our WordPress with SiteControl platform and designed to be a center point for board collaboration and information distribution. Using the simplicity of WordPress, the Xtend team can easily publish pertinent information for the next board
The West-Michigan based cooperative CUSO, CU*Answers partners with eleven different EFT vendors that provide electronic services for ATM, Debit, and Credit Card offerings. Twice per year CU*Answers receives bulk mandates from their supported vendors. “Upon receiving theses mandates, we begin the process to dissect each item and the impact it may have on our credit
Credit Union Data Processor CU*Answers recently redesigned their online banking site It’s Me 247 to make it more user friendly for members. The remodeled site offers members a new easier-to-use online loan application as well as a more streamlined membership application. The newly revamped site is also more space efficient to make room for hundreds
On Monday, January 28th, a new look and feel was deployed to It’s Me 247 online and mobile banking. This release is the result of more than a year of development from the CU*Answers Online Banking Team, and was designed to be more user friendly and space efficient to streamline the use of the application’s
CU*Answers Network Services recently promoted Andrea LaForge to serve as Client Project and Support Coordinator. Some of LaForge’s initial objectives include implementing a managed project lifecycle for each new client project and published support and escalation process for all existing clients. She has extensive experience managing conversion client service and implementation through the client services
The West-Michigan based cooperative CUSO, CU*Answers has combined client support teams. Beginning January 1st, the SettleMINT Client Support Team responsible for all plastics support and conversions as well as bill pay services, will now fall under the management of the CU*BASE® software support Client Service Team. “This gives both teams a tremendous opportunity moving forward