CU*Answers’ Announces Large Bill Pay Migration

The West-Michigan based cooperative CUSO, CU*Answers, announced they have migrated all of their EasyPay®, powered by Fiserv, bill pay clients to a newer Cooperative Model.  Fifty-three credit unions migrated from individual sites to the Cooperative Model and was the largest movement of member bill pay accounts of this kind for CU*Answers.  “This move allows CU*Answers to directly support incoming inquiries from members through the bill pay product and allow CU*Answers to provide a high level of support to our clients, while reducing their monthly expense”, states Angel McConer, SettleMINT EFT Representative.

Angel is one of the SettleMINT Team members responsible for monitoring incoming inquiries from members, as well as assisting credit union clients with questions regarding bill pay, and product training.

CU*Answers SettleMINT Team is the one stop location for all EFT related products including ATM/Debit & Credit Cards, Instant Issue Cards, Bill Pay, Compromised Card Support and Shared Branching.  SettleMINT also offers consulting to help their credit union clients maximize their investment in EFT products and features.