When the SettleMINT EFT team at CU*Answers, the 100% credit union-owned cooperative CUSO, was informed of the 40 million Target customers who were potential victims of a major debit/credit card breach they sprung in to action. “So that our clients could identify members who may have been affected by the breach, the SettleMINT EFT team
With the disclosure by Targets Stores that some 40 million credit and debit cards are at risk for fraud, CU*Answers AuditLink team reminded their clients that the CU*BASE® core processing system includes tools to help them manage risk. Abnormal Activity Monitoring tools help review transaction histories and evaluate whether a member is at risk. If
CU*Answers, the West Michigan-based cooperative CUSO, announced an expansion to the toolset to manage Enterprise Risk Management in their core processing system, CU*BASE® GOLD. The new features are designed to address both the increased scrutiny by regulators and exam styles as well as producing a toolset that that drives risk analysis from an operational perspective. “The
CU*Answers, the 100% credit union owned, cooperative data processing CUSO published its Monthly Monitor Recap, detailing implementation of project enhancements to its CU*BASE® core data processing system. “As a cooperative CUSO, our software responds to the needs of our users and owners. Every month, we recap what changes have gone in through our Monthly Monitor
CU*Answers, the West Michigan-based CUSO, created ExamShare in 2012 as a way of eliminating the element of surprise as much as possible when regulators appear at their credit union. ExamShare is a repository of exam experiences from credit union CEOs across the country to help others keep up to date on current regulatory hot topics
CU*Answers, the West Michigan-based CUSO, announced that its PolicySwap website added earlier in 2012 was still going strong. The site, located at http://policyswap.cuanswers.com/ was created with the goal of helping CU*Answers clients reduce each institution’s compliance cost burden. Every policy and procedure shared is reviewed by Audit Link, a part of the CU*Answers Management Services
CU*Answers, the 100% credit union-owned cooperative CUSO, reached a milestone with its educational series “Tricks of the Trade.” In December, the CUSO released its twenty-fifth edition featuring Collections documentation. The series, which launched in May of 2011, provides tips on how to find information on a variety of topics. Whether it’s help for the processor’s
CU*Answers, West Michigan-based core processing CUSO, announced that its Delivery Services team is preparing for year-end processing. Each year, the team processes a mock year-end in December for its new clients. Dividends and service charge postings are verified along with tax-related files. The Client Services statement verification team also completes a year-end test run. We
West Michigan-based core data processor, CU*Answers, announced it will be shipping the newest Grand Opening Kit to its clients in January. The Grand Opening Kit (GOK) program is designed to provide a complete marketing-in-a-box campaign to credit union clients each quarter. They are intended to offer a low cost, easy way to market a product
West Michigan-based data processing CUSO, CU*Answers, announced it has added new topics to the “Show Me the Steps” data processing training tool. The company stated the “Show Me the Steps” tool is available for all clients that use the flagship data processing platform, CU*BASE®. The training series allows credit union staff to learn the specific