CU*Answers announced that its employee-driven “Be an Innovator” program reached its first year mark this month. Through its first year the program has developed to include “Be an Innovator” Idea and Networking lunches and an Employee Idea form. The bi-monthly lunches encourage collaboration and provide employees the opportunity to present their own innovative ideas or…
Thunder Bay Area Credit Union, based in Alpena, MI chose CU*Answers Network Services (CNS) as their managed technologies service provider, utilizing the Complete Care technology management services in 2013. Complete Care services are inclusive of managed gateway security, managed backup and business continuity, desktop security, patch management and event monitoring. The service also includes assistance…
CU*Answers, the 100% credit union-owned, cooperative data processing CUSO referred its credit unions to social media marketing CUSO, Chatter Yak!’s January High Intensity Social Media Training events in Oshkosh, Wisconsin on January 17 and Grand Rapids, Michigan on January 31. “Chatter Yak! continues to be a valuable program for credit union marketers to both stay…
CU*Answers, the 100% credit union-owned, cooperative data processing CUSO, announced its December “Tricks of the Trade” training webinar will focus on Collections Documentation. The webinar will be held December 17 at 3:30pm and will highlight different documentation tools written for collections professionals by CU*Answers Collections Services. “From recommendations for handling accounts belonging to members in…
Select staff members of CU*Answers, the 100% credit union-owned, cooperative data processing CUSO headquartered in Grand Rapids, Michigan recently attended “Get Connected”, an initiative dedicated to benefiting its clients by using knowledge transfer across the network. Julie Gessner, Sales Administrator and “Get Connected” development manager says, “‘Get Connected’ is a collaborative venture between CU*Answers teams…
CU*Answers, the West Michigan-based core data processing cooperative, announced that it had recently completed converting KALSEE Credit Union (Kalamazoo, MI) to its CU*BASE® processing platform. CU*Answers said the credit union implemented the CU*BASE SaaS processing solution, which offers a wide variety of member self-service capabilities. Several of these include the It’s Me 247 Online Banking…
Core data processing CUSO, CU*Answers, has announced the signing of the newly formed Northern Eagle Federal Credit Union (Minnesota) to a CU*BASE® agreement. The credit union is taking advantage of the CUSO’s “Starting A Credit Union With CU*Answers” program, which provides free CU*BASE data processing services to new credit unions for an initial two year…
The Electronic Document Strategies team from CU*Answers, the 100% credit union-owned cooperative CUSO, announced it had released a new feature to their CU*BASE® core processing system on December 9, 2013. Now, when a teller accesses a member account the member’s photo ID automatically pops in the teller screen. This feature decreases the likelihood of a…
AuditLink, a division of Michigan-based CUSO CU*Answers, has recently released their sixth edition of the Network Compliance Teacher. This magazine is a collaborative publication with articles that are co-authored by compliance professionals from all over the country. The articles span over a wide range of credit union operations. “This edition is a selection of articles…
The Electronic Document Strategies team from CU*Answers Management Services recently collaborated with other industry experts at the Electronic Signature and Records Association (ERSA) conference in New York City. The two day event was held on November 14th and 15th in Times Square. Key note speakers included federal judges addressing the admissibility of eSignatures into evidence…