CU*Answers, the West Michigan-based core data processing cooperative, announced that it had recently completed converting Village Community Credit Union (Dearborn, MI) to its CU*BASE® processing platform. A CU*Answers spokesperson said the credit union implemented the CU*BASE SaaS processing solution, which offers a wide variety of member self-service capabilities. Several of these include the It’s Me…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO stressed to credit union leaders attending its recent CEO Strategies Week the importance of using member surveys online to demonstrate the value of ownership. This member self-service offering is provided free to any credit unions using its CU*BASE® processing system. By using this tool, a credit union utilizing…
CU*Answers, the West Michigan-based core data processing cooperative has announced a series of new branding options for credit unions utilizing the It’s Me 247 Online Banking solution, allowing every credit union to take advantage of the next evolution of self-service channel solutions. CU*Answers said for years members who use It’s Me 247 self-service tools have…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that it had recently added another new credit union owner. This newest owner is Chiropractic Federal Credit Union located in Farmington, MI ($25M assets and 2,700 members). CU*Answers re-iterated its CUSO ownership model is provided as an option to credit unions utilizing its CU*BASE® processing system. CU*Answers…
CU*Answers announced that its employee-driven “Be an Innovator” program reached its first year mark this month. Through its first year the program has developed to include “Be an Innovator” Idea and Networking lunches and an Employee Idea form. The bi-monthly lunches encourage collaboration and provide employees the opportunity to present their own innovative ideas or…
Thunder Bay Area Credit Union, based in Alpena, MI chose CU*Answers Network Services (CNS) as their managed technologies service provider, utilizing the Complete Care technology management services in 2013. Complete Care services are inclusive of managed gateway security, managed backup and business continuity, desktop security, patch management and event monitoring. The service also includes assistance…
CU*Answers, the 100% credit union-owned, cooperative data processing CUSO referred its credit unions to social media marketing CUSO, Chatter Yak!’s January High Intensity Social Media Training events in Oshkosh, Wisconsin on January 17 and Grand Rapids, Michigan on January 31. “Chatter Yak! continues to be a valuable program for credit union marketers to both stay…
CU*Answers, the 100% credit union-owned, cooperative data processing CUSO, announced its December “Tricks of the Trade” training webinar will focus on Collections Documentation. The webinar will be held December 17 at 3:30pm and will highlight different documentation tools written for collections professionals by CU*Answers Collections Services. “From recommendations for handling accounts belonging to members in…
Select staff members of CU*Answers, the 100% credit union-owned, cooperative data processing CUSO headquartered in Grand Rapids, Michigan recently attended “Get Connected”, an initiative dedicated to benefiting its clients by using knowledge transfer across the network. Julie Gessner, Sales Administrator and “Get Connected” development manager says, “‘Get Connected’ is a collaborative venture between CU*Answers teams…
CU*Answers, the West Michigan-based core data processing cooperative, announced that it had recently completed converting KALSEE Credit Union (Kalamazoo, MI) to its CU*BASE® processing platform. CU*Answers said the credit union implemented the CU*BASE SaaS processing solution, which offers a wide variety of member self-service capabilities. Several of these include the It’s Me 247 Online Banking…