CU*Answers, the West Michigan-based CUSO, announced that its PolicySwap website added earlier in 2012 was still going strong. The site, located at http://policyswap.cuanswers.com/ was created with the goal of helping CU*Answers clients reduce each institution’s compliance cost burden. Every policy and procedure shared is reviewed by Audit Link, a part of the CU*Answers Management Services
CU*Answers, the 100% credit union-owned cooperative CUSO, reached a milestone with its educational series “Tricks of the Trade.” In December, the CUSO released its twenty-fifth edition featuring Collections documentation. The series, which launched in May of 2011, provides tips on how to find information on a variety of topics. Whether it’s help for the processor’s
CU*Answers, West Michigan-based core processing CUSO, announced that its Delivery Services team is preparing for year-end processing. Each year, the team processes a mock year-end in December for its new clients. Dividends and service charge postings are verified along with tax-related files. The Client Services statement verification team also completes a year-end test run. We
West Michigan-based core data processor, CU*Answers, announced it will be shipping the newest Grand Opening Kit to its clients in January. The Grand Opening Kit (GOK) program is designed to provide a complete marketing-in-a-box campaign to credit union clients each quarter. They are intended to offer a low cost, easy way to market a product
West Michigan-based data processing CUSO, CU*Answers, announced it has added new topics to the “Show Me the Steps” data processing training tool. The company stated the “Show Me the Steps” tool is available for all clients that use the flagship data processing platform, CU*BASE®. The training series allows credit union staff to learn the specific
West Michigan-based data processing CUSO, CU*Answers is proud to announce the date for its 2014 Pricing Focus Group Event, which will be held March 25-26, 2014. The event will include an Accounting Top Ten Focus Group, the first ever CFO Strategies Roundtable, and the 2014 Pricing Focus Group. The Accounting Top 10 Focus Group is
CU*Answers, the 100% credit union-owned cooperative CUSO, is proud to announce it has had a spectacular year for converting credit union members to the CU*Answers CU*BASE® core data processing system. During the 2013 calendar year, CU*Answers has converted eighteen credit unions to their core platform—a combination of ten new clients and eight mergers with existing
West Michigan based core processor, CU*Answers, announced a 30% growth in the number of Symphony mortgage application and processing sites through Accenture/Mortgage Cadence. Since 2006, CU*Answers has been a reseller of the first cloud-based, inclusive mortgage lending solution to the credit union industry offered by Prime Alliance Solutions, Inc. – since 2012 part of Accenture/Mortgage
CU*Answers, the West Michigan-based core data processing cooperative, announced that it had recently completed converting Village Community Credit Union (Dearborn, MI) to its CU*BASE® processing platform. A CU*Answers spokesperson said the credit union implemented the CU*BASE SaaS processing solution, which offers a wide variety of member self-service capabilities. Several of these include the It’s Me
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO stressed to credit union leaders attending its recent CEO Strategies Week the importance of using member surveys online to demonstrate the value of ownership. This member self-service offering is provided free to any credit unions using its CU*BASE® processing system. By using this tool, a credit union utilizing