West-Michigan-based CU*Answers kicked off the implementation of a year-long project to revamp the navigation system used by its CU*BASE® core processing system. Replacing the current menu-driven system, the new navigation is designed to serve the “Google generation” for whom searching is the norm. “These days credit union employees assume that browser-like search techniques will be
CU*Answers, a 100% credit union-owned cooperative CUSO, recently ended the enrollment period for its first quarter contest in 2017, and is excited to announce that the contest has generated a record number of participants. As part of CU*OverDrive, contests are run quarterly for two consecutive months as a way of increasing credit union services such
CU*Answers, a West Michigan-based technology solutions provider, announced the availability of its 2016 SSAE-16 SOC1 Type 2 report. This report is an independent third party review of controls used in the delivery of managed network services provided by CU*Answers. “This report forms the cornerstone of a credit union’s third party due diligence review of our
CU*Answers, a 100% credit union-owned CUSO, held their annual 2016 “CEO Strategies Week” conference last week in Grand Rapids, Michigan. CEOs from 45 credit unions from across the country gathered for three days of collaboration, learning, and direct peer interactions aimed specifically at credit union CEOs. The week includes a half-day CEO Collaboration Workshop, where
CU*Answers, the 100% credit union-owned CUSO, will hold its final Collections Roundtable of 2016 on November 16th. The event will be hosted at the CU*Answers corporate headquarters in Grand Rapids, Michigan. The free-to-attend Collections Roundtable is an open forum discussion on collections laws, internal procedures, and system processes on the CUSO’s flagship core processing system,
CU*Answers, the 100% credit union-owned data processing CUSO, announced it will soon be hosting a free webinar on compliance and the Military Lending Act on Tuesday, November 22. Attendees can learn how to process loans that must adhere to guidelines set forth by the Military Lending Act. No registration is required; simply access the webinar
CU*Answers recently announced it will hold its November “Tricks of the Trade” webinar Wednesday, November 16 from 3:30-4:00 pm ET. The webinar will give an in depth look into the 16.10 CU*BASE® release, which includes the entire release summary, NADA automated collateral update, 1-click trackers from Phone Operator, and much more. CU*Answers offers a new
CU*Answers, the 100% credit union-owned data processing CUSO, is continuing to offer high quality features to its credit unions at no cost. My Virtual Strongbox is a free online banking feature that allows members to store important documents within It’s Me 247 online banking, and access them anywhere. Members can access these documents from their
CU*Answers, the 100% credit union-owned, data processing CUSO, recently updated the format for their Client Alert emails. These emails are sent out to online and self-processing credit unions each time a CU*BASE® alert or update is posted online. The new format for alert emails will link to both the main alerts page as well as
CU*Answers SettleMINT and Payveris successfully launched the last of their scheduled migrations of credit unions to the It’s Me 247 Bill Pay powered by Payveris product on October 24, CU*Answers’ first natively designed and fully integrated bill payment and presentment product. This bill pay launch concludes the implementation of 114 credit unions scheduled to switch