CU*Answers, a 100% credit union-owned cooperative CUSO, recently added a “Who Has Access” page to all of their client board websites. CU*Answers offers a board site to their client credit unions free of charge, allowing credit unions to share digital documents for board meetings, create a rolling calendar for upcoming meetings and connect their board
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, recently completed the deployment of its automated month-end operations solution that leverages a suite of software tools developed by its business partner Help Systems. Through this newest feature of its OpsEngine automation suite, the CUSO’s self-processing credit unions are now able to schedule unattended end-of-month operations in addition
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, has been selected by Fernco, Inc., a Davison, Michigan-based manufacturer, to lead a major data migration project for their core manufacturing data processing solution. As a certified business partner of the IBM Corporation, CU*Answers has been providing IBM hardware, software and technical support services for Fernco for nearly
CU*Answers, a cooperative CUSO, announced that the November “Tricks of the Trade” was the 60th issue of the publication. This culminates five year of the Writing Team offering the newsletter and the corresponding half hour webinars that give a quick look into the month’s top documentation picks to make clients’ jobs easier. “I am thrilled
The CU*Answers Employee Participation Program (EPP) encourages employees to take advantage of classes taught by their peers, introducing staff to the functions and responsibilities of various departments within the cooperative CUSO. Additionally, classes on network and building security are required to explain how CU*Answers keeps its client data safe. Staff also has the option of
West-Michigan-based CU*Answers kicked off the implementation of a year-long project to revamp the navigation system used by its CU*BASE® core processing system. Replacing the current menu-driven system, the new navigation is designed to serve the “Google generation” for whom searching is the norm. “These days credit union employees assume that browser-like search techniques will be
CU*Answers, a 100% credit union-owned cooperative CUSO, recently ended the enrollment period for its first quarter contest in 2017, and is excited to announce that the contest has generated a record number of participants. As part of CU*OverDrive, contests are run quarterly for two consecutive months as a way of increasing credit union services such
CU*Answers, a West Michigan-based technology solutions provider, announced the availability of its 2016 SSAE-16 SOC1 Type 2 report. This report is an independent third party review of controls used in the delivery of managed network services provided by CU*Answers. “This report forms the cornerstone of a credit union’s third party due diligence review of our
CU*Answers, a 100% credit union-owned CUSO, held their annual 2016 “CEO Strategies Week” conference last week in Grand Rapids, Michigan. CEOs from 45 credit unions from across the country gathered for three days of collaboration, learning, and direct peer interactions aimed specifically at credit union CEOs. The week includes a half-day CEO Collaboration Workshop, where
CU*Answers, the 100% credit union-owned CUSO, will hold its final Collections Roundtable of 2016 on November 16th. The event will be hosted at the CU*Answers corporate headquarters in Grand Rapids, Michigan. The free-to-attend Collections Roundtable is an open forum discussion on collections laws, internal procedures, and system processes on the CUSO’s flagship core processing system,