CU*Answers, the 100% credit union-owned, data processing CUSO, recently extended their weekly Dashboard Dive webinar series into October. The 2018 Dashboard Dive series, facilitated by the Asterisk Intelligence team, began in February and was originally scheduled to run weekly through August. However, due to increased demand and the introduction of five new dashboards in the…
A free, three-part educational series of classes was offered via online webinar August 13th by CU*Answers, a 100% credit union-owned cooperative CUSO. The courses train credit unions on the Report Builder (Query) toolset within the CU*BASE core processing platform. Asterisk Intelligence, a team of data analysts at CU*Answers, led the trainings which received positive feedback…
Fourteen participants of CU*Answers’ What Makes Data Valuable Boot Camp program are currently benefiting from early access to yet another data management project in development at the CUSO. The Asterisk Intelligence team from CU*Answers is working on the creation of a native data warehouse solution in the CU*BASE® core and has opened the product for…
OpsEngine, the production center for CU*Answers, is proud to announce and welcome Nathan Miller to the position of Operator. With a background in a time-sensitive operational environment, strong organizational skills, and management experience, Mr. Miller will be an asset to the data center team. “Nathan has had several years of operations experience along with people…
CU*Answers, the 100% credit union-owned, data processing CUSO, recently graduated sixteen participants from its 2018 What Makes Data Valuable Boot Camp. Over the past year, participants spent a total of eight days with CU*Answers executives and the Asterisk Intelligence team discussing data strategies within credit unions and guiding future data investments for the CUSO. “Attending…
As part of their Business Continuity program, CU*Answers performs regular failover and recovery tests for critical core-processing components. During the week of August 13, 2018, recovery teams completed an exercise to restore the Electronic Check Processing (ECP) server environment and perform critical business operations from an alternate facility for the purpose of validating procedures and…
The Lender*VP Collections team at CU*Answers announced that it has added Cornerstone Community Credit Union as its 20th client. The $21 million, Des Moines, Iowa credit union chose the CU*Answers team to help them consistently work on their delinquent portfolio. “Cornerstone Community was in the process of re-staffing their lending team and realized that we…
CU*Answers, the 100% credit union-owned data processing CUSO, recently outlined plans to update how communications for CU*BASE GOLD releases will be handled. Starting with the 17.03 Release to CU*BASE in March of 2017, the Writing Team began formatting all known issues with new CU*BASE releases into a single alert to avoid confusion for clients and…
CU*Answers, a 100% credit union-owned cooperative CUSO, announced the introduction of Project Team Communication and Coordination Services, a new offering available to all credit unions designed to help busy project managers with the difficult task of project administration. The service, led by industry veteran Alycia Meyers, will assist credit unions in the organizational tracking of…
CU*Answers, the 100% credit union-owned CUSO, located in Grand Rapids, MI, will once again return as an exhibitor to the Iowa Credit Union League’s 88th Annual Convention held September 19-21th at the Coralville Marriott Hotel & Conference Center in Coralville, IA. CU*Answers wants to reach out to all Iowa credit unions attending and invite them…