Tony Muka

  • CU*Answers Introduces CU*BASE® SE with CU Mortgage Direct, LLC

    CU*Answers announced today that it recently released CU*BASE® SE (Servicer Edition), a new full-featured core processing suite targeted at vendors and CUSOs that service specialized member products for credit unions across multiple core processing environments. CU*Answers is partnering with Sioux Empire Federal Credit Union, Sioux Falls, SD, to unveil CU*BASE® SE for their mortgage CUSO –…

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  • Latest Support Projects Wrap Up Busy Year for Call Center

    A busy year of data processing conversion support for Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, is wrapping up with two final projects.  Teams from the CUSO’s Xtension and SRS business units are currently engaged in support projects for Park City Credit Union (Merrill, WI; $143M; 23,000 members) and Port Conneaut Federal Credit…

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  • CUSO at Nine Years and Counting

    Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, celebrates its ninth anniversary today. The CUSO, which officially began operating on December 10, 2002, was formed as a cooperative venture by eleven (11) credit unions and fellow Grand Rapids-based CUSO CU*Answers, Inc. as equal owners.  Today, Xtend’s products and services support nearly one hundred fifty…

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  • CUSOs Partner Again to Drive Member Demand

    In a web conference earlier this week, Xtend, Inc.and CU*Answers, Inc., two Grand Rapids, Michigan-based multi-owned cooperative CUSOs, announced that for the third straight year they would be collaborating on a “500 Free Call” offer to their nearly 200 credit union owners and clients across the country.  As in previous years, credit unions can choose…

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  • CUSO Adds 1st Owner in Two States

    Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it has added two credit unions to its ownership ranks.  Both represented the first owner from their respective states.  Fontana, California-based Inland Valley Federal Credit Union ($36M, 3,700 members) and Des Moines, Iowa-based Des Moines Police Officers Credit Union ($35M, 2,200 members) became the…

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  • MSECU Teams with CU*SOUTH to Lower Delinquency by 71%

    A collaborative effort with CU*SOUTH’s Managed Services Collections and Lending has dramatically lowered MSECU’s delinquency rate, recovered a substantial amount of money and preserved member relationships with the credit union. Fairhope, AL.  October 11, 2011 – In the space of one year, Massachusetts State Employees Credit Union has seen its delinquency rate drop to 1.68%…

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  • WESCO Net to Expand on Its Operational Model

    WESCO Net, a national managed-technology services firm in Grand Rapids, Michigan, announced major internal restructuring to create more streamlined operations, product portfolio expansion, and improved client services. “We are very excited about this move,” said Matt Sawtell, AVP of Managed Technology Services. “As our clients ask for more capabilities, we needed to respond in a…

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  • WESCO Net and Chatter Yak! Partner on Social Media Website

    Recently WESCO Net, a leading network solutions integrator and division of CU*Answers, announced it has partnered with Chatter Yak! to host their new social media marketing website, ChatterYak.com. Chatter Yak!, a CUSO started by Vacationland FCU in Sandusky, OH; specializes in online and social marketing services such as Facebook and Twitter campaigns.

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  • Audit Link Offers 2nd Conference on FFIEC Guidance

    CU*Answers, a Grand Rapids, Michigan base core processor, announced that on December 15th, it held a second web conference for their clients about the changes to the Federal Financial Institutions Examination Council (FFIEC) Supplement on managing high risk account activity through electronic channels.

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  • CU*Answers Announces 2011 Sales Results

    CU*Answers, the West Michigan-based CUSO, recently announced that it had signed contracts with 11 new credit unions that will be converting to the CU*BASE processing system over the course of the next year. They stated that these 11 newest clients represented over 100,000 members, and approximately $750 million in combined assets. CU*Answers said in total,…

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