CU*Answers, the 100% credit union-owned core data processor, recently added new steps to its educational tool “Show Me the Steps.” The reference material provides credit unions with simple step-by-step instructions on how to complete various tasks in the CU*Answers’ core processing platform, CU*BASE®, making it a popular tool among managers introducing new procedures or new…
West Michigan-based cooperative CUSO, CU*Answers, recently announced that with its 12.2 software release, setting up bonus dividends and interest rebates is easier than ever in CU*BASE®. In years past, CU*Answers has assisted its credit unions with set up of the program, which required a small amount of customization. Although it was a free service, credit…
West Michigan-based core data processor, CU*Answers, announced that CEOs and staff members responsible for completing the 5300 call report can now easily retrieve balloon loan information directly from its core platform, CU*BASE®.
CU*Answers, the 100% credit union-owned CUSO, is proud to announce a new automation feature for the handling of wrong emails in the core processing platform, CU*BASE®. With this new process, invalid email addresses are collected by the system throughout the day. During beginning-of-day processing, CU*BASE marks each erroneous email address as a wrong email address…
CU*Answers, the West Michigan-based CUSO, announced that it will be performing a High Availability rollover test beginning the night of November 7. They stated that despite having an excellent history of product up-time, these semi-annual rollover tests are an important part of the CU*Answers Business Continuity Plan. The CUSO added that these tests are done…
West Michigan based data processor, CU*Answers, recently released the 13th volume to its “Tricks of the Trade” series. The free education series gives CU*Answers clients a best practices approach to several data processing routines. CU*Answers stated the 13th volume is focused on member communication and the tools that CU*Answers offers at no charge for data…
CU*Answers, the 100% credit union-owned core data processor, recently published the latest version of its publication to credit unions, Remember This? The educational series provides clients with a look back at existing features on the core platform CU*BASE®, or from any of the many other services provided by the CUSO. In a fast paced industry,…
CU*Answers, the 100% credit union-owned CUSO, announced that it is hosting its CEO Strategies Conference this week. The CEO only event is dedicated to collaboration and learning and includes a CEO School, led by CU*Answers CEO Randy Karnes, hands-on Management Dashboard Labs, and a full day CEO Roundtable. The roundtable will take place November 7th…
The cooperative CUSO, CU*Answers, announced eDocument strategies team manager John Beauchamp had recently visited Delta County Credit Union in Escanaba, Michigan to assist them with their eDocument strategy planning. The credit unions learned how eDocument tactics can lead to operational efficiencies and improve member service; even attract new members as the credit union’s eStrategy grows.…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it has added another credit union to its ownership ranks. Kenowa Community Federal Credit Union (3K members, $19.5M assets), which is based in Wyoming, Michigan, purchased an ownership block of 200 shares to become the CUSO’s sixty-ninth (69th) owner. Xtend Board Chairman Steve Searfoss…