In early January, Xtend Inc. a Grand Rapids, Michigan-based CUSO announced that it had begun a demolition and construction project that would become their new corporate headquarters. With the construction project complete, all of the Xtend business units – Member Reach, the Xtension Call Center, Audit Link, Bookkeeping Services and Administrative Operations — are now…
Xtend, Inc., a Grand Rapids, Michigan-based CUSO, has seen its ownership ranks grow with the recent stock purchase by Sioux Empire Federal Credit Union. SEFCU, located in Sioux Falls, South Dakota, represents more than 8,500 members and $56 million in assets and becomes the forty-fifth (45th) owner of the multi-owned cooperative.
Xtend, Inc., a multi-owned cooperative CUSO based in Grand Rapids, MI, now provides compliance monitoring support for fourteen (14) credit unions through its new Audit Link business unit. The service, which was first rolled out to a beta group of credit unions in the fall of 2008, was developed to help credit unions using the…
For Xtend, Inc., a Grand Rapids, Michigan-based CUSO, shared branching has always been about peers helping peers, and the number of peers has grown to include credit unions in two regions and eleven states. At the end of December, the Xtend consortium had increased to over 160 locations that process nearly two million transactions collectively…
Xtend, Inc., a multi-owned cooperative CUSO based in Grand Rapids, Michigan, recently began construction of its new headquarters location. Although the address will not have to change much — staff will continue to operate from within the facility that houses credit union partners from CU*Answers, WESCO Net, eDoc Innovations, and cuasterisk,com — the new space…
The rapidly growing Xtension Call Center is pleased to welcome Jerry Collins as its new Operations Manager, effective January 8th, 2009. Collins, formerly Collections Manager for CU*Answers’ Lender*VP division, will now assist both Lender*VP and Xtension by focusing on direct oversight, team building, and quality control for a combined group of call center and collections…
Lender*VP is proud to announce 8 more credit unions are expecting to use Prime Alliance’s web-based mortgage application solution in 2009.
The Xtend CUSO recently announced that its Xtension Call Center successfully aided the IBM Metro Employees Credit Union for serving members following a damaging fire.
Audit Link, a new division of West Michigan-based CUSO CU*Answers, announced a successful conclusion to the 2008 fiscal year, surpassing client growth expectations by 100%.
Credit Union Boards and leadership teams have accepted the risk of mortgages, indirect lending, loan participations, and managing credit card portfolios. Most have accepted Courtesy Pay as a member-friendly alternative to an increasingly fee-tolerant demographic. Many are even accepting the risk of “micro-lending” by providing a credit union alternative to payday lending. So why have…