Two multi-owned CUSO partners – Xtend, Inc., based in Grand Rapids, Michigan and CU*Northwest, based in Liberty Lake, Washington – recently consolidated their bookkeeping services business units into one service delivery team. The consolidation allowed for the smooth transition of daily back-office support processes from CU*Northwest to Xtend for a group of Washington and Oregon
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently performed a study to determine the effectiveness of its Member Reach electronic communications service offering. The analysis reviewed data from more than one hundred thirty (130) credit unions in thirteen (13) states to determine whether a higher volume of electronic communications to members translated into
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently notified stockholders that its first half of the 2010 fiscal year finished as the most successful six month period in the CUSO’s seven-year history. Total sales for the period of October 1, 2009 through March 31, 2010 were more than 39% higher than the same
Xtend, Inc., a multi-owned cooperative CUSO, will host its eighth (8th) Annual Stockholders Meeting on June 22nd. The event will once again take place at its Grand Rapids, Michigan headquarters.
The CU*Answers CUSO has announced that it will be offering another collaborative marketing contest, designed to help CU*BASE clients update member personal information, by offering an incentive to members who will provide their email address.
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently announced to its owners that it was in the process of developing a solution to help address the “opt in” opportunity based on the latest Reg. E revisions.
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently announced that it has developed a new service to help credit union CEOs and managers stay on top of daily negative balance and delinquency activity. The new offering – called Negative Situation Monitoring (NSM) – is essentially a dashboard compiled by the Xtend Audit Link
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently announced that it has expanded its conversion support services for credit unions who are converting to the CU*BASE core data processing solution from fellow CUSO CU*Answers, Inc. The services will include a combination of fee and no-charge offerings designed to enhance the member experience through
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently helped more than fifty (50) credit union partners transition to a new release of electronic bill payment. All partners had been users of the CU*EasyPay! brand from CU*Answers, Inc., which delivers Fiserv’s CheckFree electronic bill payment and presentment solution to home banking users. During the
In anticipation of the new Reg. E revision affecting credit unions’ ANR programs, CU*Answers and sister CUSO Xtend have advised their CU clients ‘not to panic’. The Grand Rapids-based CUSOs have provided the following support: