Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently launched a new Board of Directors website to help streamline the distribution of materials to its nine-member Board. In a collaborative effort, the site was developed by the Web Services team at CU*Answers, Inc.
For several years, two CUSO Partners have been working together to drive leads for their credit union partners. The two CUSOs – Xtend, Inc. and CU*Answers, Inc., both multi-owned cooperative CUSOs headquartered in Grand Rapids, Michigan – teamed up again this past year to offer free call campaigns to the nearly two hundred (200) credit…
For several years, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, has been investing in call center and back office resources to help its credit union partners manage planned or unplanned employee-related or technology-related support challenges. Those investments have yielded a portfolio of services that more credit unions than ever are embracing as part…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it has added another credit union to its ownership ranks. Kenowa Community Federal Credit Union (3K members, $19.5M assets), which is based in Wyoming, Michigan, purchased an ownership block of 200 shares to become the CUSO’s sixty-ninth (69th) owner. Xtend Board Chairman Steve Searfoss…
For several years, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, has provided call center support for its CUSO partners across the United States in the form of inbound, outbound and online chat services – called Contact Unlimited. The CUSO announced that each of its partners have renewed support agreements for another year and…
For Xtend, Inc., a Grand Rapids, Michigan-based cooperative CUSO, the time leading up to Hurricane Sandy, as well as the storm’s aftermath meant business as usual in support of their partners. The shared resources CUSO provides back office and call center services to credit unions across the country on a daily basis, and the east…
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced recently that its 2013 Annual Stockholder’s Meeting would be moving to the J.W. Marriott Hotel and Conference Center in the heart of downtown Grand Rapids. The meeting date was also established – June 18th. CUSO President Scott Collins says, “This the second time in as…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that two more credit unions had purchased stock in the company. The two new owners are Escanaba, Michigan-based Peninsula Federal Credit Union (10,400 members; $113M assets) and Middletown, Ohio-based MidUSA Credit Union (17,500 members; $192M assets). With these latest stock purchases, the CUSO now has…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, helped sponsor Annual Stockholder events at three of its sister CUSOs during May and June. In May, Midway, Utah-based eDOC Innovations, Inc. held its first Annual Meeting in Boston. The following month, Grand Rapids, Michigan-based CU*Answers, Inc. and Liberty Lake, Washington-based CU*Northwest, Inc. held their Annual…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently reported to its owners and business partners that outbound calls to members during the past six months resulted in a higher rate of leads than the previous year. CUSO President Scott Collins cited the 20% lead rates at two June events – the Xtend Annual…