West Michigan-based cooperative CUSO CU*Answers partners with eleven different EFT vendors that provide electronic services for ATM, debit, and credit card offerings. Twice per year CU*Answers receives bulk mandates from their supported vendors. “Upon receiving these mandates, we begin the process to dissect each item and the impact it may have on our credit union…
On February 24, 2015, CU*Answers, a 100% credit union-owned CUSO, hosted an interactive panel discussion titled “Conversations on Compliance” featuring industry compliance experts detailing the current cybersecurity landscape and effective methods for managing today’s cyber risks. The event was attended by compliance officers and managers from in-network credit unions. Topics discussed during the afternoon session…
CU*Answers has announced the signing of newly formed The Finest Federal Credit Union to a CU*BASE® agreement. The New York City credit union is taking advantage of the cooperative CUSO’s “Starting a Credit Union with CU*Answers” program, which provides free CU*BASE data processing services to new credit unions for an initial two-year period. Credit union…
A credit union marketing department’s job has been made a bit easier and a bit less time consuming thanks to a CU*Answers Tricks of the Trade newsletter series reiterating to clients the ease of selling services in online banking with Smart Messages. Smart Messages are designed to help remind and promote various service offerings to…
CU*Answers announced that in March it will be publishing the 40th edition of its “Tricks of the Trade” newsletter. This follows an announcement that the corresponding webinar series celebrated a year in December. Both the webinar and the newsletter give a quick look into the month’s top documentation picks to make clients’ jobs easier. “I…
Through a deal signed last week, the northeast Wisconsin-based marketing agency, Chatter Yak! will begin handling social media and public relations for eDOC Innovations over the course of the next year. Chatter Yak! has received national attention for the success of its innovative, cost-effective marketing campaigns, achievements to count alongside the new partnership with eDOC.…
Working with the northeast Wisconsin-based social media and marketing agency, Chatter Yak!, Community Credit Union of La Crosse, Wisconsin saw a 68 percent increase in Facebook activity and gained over 200 new loan leads during the month of January. Chatter Yak! took over Community’s social media channels on December 22, 2014, and just 45 days…
CU*Answers, a cooperative CUSO located in West Michigan, announced that is has published its third and final article critiquing the NCUA’s revised Risk Based Capital rule (RBC2). The article continues from part two of the three-part series by addressing the Rule from a legal approach. The article reviews the Hon. J. Mark McWatters’ dissent on…
Site-Four, a data center CUSO and member of the cuasterisk.com network, has successfully performed a 24-hour test of its Jack Henry & Associates (JHA) EFT connection. Once the connection was rolled to its High Availability (HA) connection in Michigan, it was backhauled to the main facility in South Dakota, testing the ability to replace the…
CU*Answers, the 100% credit union-owned cooperative CUSO, announced it recently released the newest version of the demo video for its core processing platform CU*BASE. A CU*Answers spokesperson said the video is intended for anyone with an initial interest in seeing various features within its CU*BASE processing system. It is especially targeted for any credit union…