The CU*Answers Imaging Solutions team recently released their new Vault Manager Product to allow credit unions with an in-house imaging vault to monitor electronic documents as they flow from the workstation to the credit union’s chosen imaging vault. The product will also be used by CU*Answers staff administering the image vault for credit unions with…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that Texas-based FI-Mobile, LLC has become the first participant in its Premier Partner program. According to Xtend President Scott Collins, the CUSO started the new program “to re-enforce our commitment to the business plans of our strategic partners through joint marketing and business development activities.”…
CU*Answers, the 100% credit union-owned cooperative CUSO, now offers detailed credit score soft pulls as part of the most recent CU*BASE software release. This feature gives the credit union employee the ability to pull a detailed credit report on the desired member at any point in the member relationship. In the past this has not…
OpsEngine, the production and process design division of CU*Answers, has made important upgrades to its statement production processes for regular member and credit card statements. These changes have been the culmination of an ongoing project to revise statement production and processing routines to increase consistency and reduce processing time as an overall part of the…
To meet the next generation of member needs, Nizari Progressive Credit Union, based in Sugarland TX, has implemented the CheckLogic™ Suite to enhance their check processing strategy. The CheckLogic Suite is eDOC Innovations’ powerful, comprehensive, end-to-end check processing solution for in-clearings, returns, chargebacks, branch capture, ATM deposit, remote and mobile deposit. Using CheckLogic Suite, credit…
CU*Answers, the 100% credit union-owned cooperative CUSO, headquartered in Grand Rapids, Michigan, will be an exhibitor at Connect 2015, the Annual Meeting of the Pennsylvania Credit Union League May 14th through the 16th in Hershey. CU*Answers invites all Pennsylvania area credit unions attending to visit them at their booth to learn more about the organization.…
CU*Answers, the 100% credit union-owned cooperative CUSO, headquartered in Grand Rapids, Michigan, will be an exhibitor at the 81st Annual Meeting of the Wisconsin Credit Union League May 6th through the 9th in the Dells. CU*Answers invites all Wisconsin area credit unions attending to visit them at their booth to learn more about the organization.…
eDOC Innovations and rkGoBig, a Pennsylvania-based core operations CUSO, have announced their partnership to deploy DocLogic, eDOC’s mobile enterprise digital transaction management (mDTM™) system. The partnership is a CUSO-to-CUSO agreement, building on the cuasterisk.com collaboration network. “rkGoBig represents a solid example of CUSO-to-CUSO collaboration, benefiting several credit unions through economies of scale, which rkGoBig brings…
The CU*Answers’ Conversion team is proud to announce that from 2001 through 2014, the team has completed 138 core data processing conversions to the CU*Answers CU*BASE® platform. In addition to the conversions, the team has performed 62 credit union mergers, facilitated 4 start-up credit union projects, as well as other specialized projects for CU*Answers clients.…
CU*Answers, the West-Michigan based cooperative CUSO, offers a free fraud detection service that detects potential fraudulent activity over all scheduled bill pay transactions. FraudNet™ is offered through Fiserv, one of CU*Answers’ bill pay vendors, and detects suspicious activity prior to it happening and stops the transaction before it is scheduled to post. “In March, FraudNet…