Greg Smith, CEO of CU*NorthWest, was recognized by West Michigan-based CU*Answers as the 12th recipient of the Robert H. Mackay award at the 2016 CU*Answers Leadership Conference. Accepting the award at the gathering of 200 credit union professionals, Greg Smith recalled his relationship with Bob Mackay during the early years of the CU*NorthWest CUSO, which…
Twenty-three credit unions renewed contracts for DocLogic, eDOC Innovations’ mobile enterprise digital transaction management (mDTM®) solution. eDOC has always recognized the long term value of client retention by promoting client satisfaction and continuously improving their products and services and the ways they deliver them. “We are always pleased to add new clients, but long term…
CU*NorthWest, a 100% credit union-owned cooperative data processing CUSO, announced that they are moving forward with the new, customizable, and modern member application process – MAP. For CU*NorthWest it’s important to provide tools to credit unions that give them the opportunity to be competitive in their markets. Credit unions will benefit from MAP, which is:…
CU*NorthWest, a 100% credit union-owned cooperative CUSO, announced today that three credit union CEOs were chosen by their peers to serve on the CUSO’s Board of Directors. Elections were held at the 2016 Annual Stockholders meeting on Wednesday, June 29, 2016. Incumbents Chuck Papenfus, CEO of Inland Valley FCU in Fontana, California, and JoAn Sanders,…
Eager to embrace state-of-the-art technology as part of their strategy to grow membership and enhance services, Frederiksted FCU in the U.S. Virgin Islands has selected the comprehensive, forward-looking CU*BASE® core platform and managed services provided by the CU*SOUTH CUSO. Frederiksted FCU is one of only three credit unions serving the 84-square-mile island of St. Croix,…
Lender*VP Forms, a division of CUSO CU*Answers, has been busy preparing for the Military Lending Act (MLA) which goes into effect October 3rd, 2016. The MLA is a regulation initiated by the Department of Defense designed to protect active duty service members from high-interest loans. As part of the Act, active duty military personnel protected…
eDOC Innovations launched a new program to assist credit unions with their on-premise digital transaction management strategy. The system audit program is designed to reduce friction in the automation processes by training clients to optimize their eDOC system by providing the essential knowledge on standard server maintenance, software upgrade procedures and how the system’s functions…
CU*Answers held a drawing for a “MyCorporateVault” system at their annual Leadership Conference. Thornapple Credit union based out of Hastings, Michigan, was the winner of the newest offering from the CU*Answers Imaging Solutions team. The MyCorporateVault system is an inexpensive option to allow credit unions to archive their corporate documents, like board minutes, HR files,…
Grand Rapids, Michigan-based cooperative CUSO Xtend and Seattle, Washington-based Zipwhip announced a new partnership that enables the credit union customers of Xtend to use their existing landline, VoIP, and toll free phone numbers for two-way text messaging with their members. By giving members “Choice over Voice” and allowing them to engage with credit unions in…
Greg Smith, CEO of CU*NorthWest, was recognized by CU*Answers as the 12th recipient of the Robert H. Mackay award at the 2016 CU*BASE Leadership Conference held on June 22nd in Grand Rapids. Accepting the award at the gathering of 200 credit union professionals, Greg Smith recalled his relationship with Bob Mackay during the early years…